Human Resources Director

Director of Human Resources

PERFORMANCE REQUIREMENTS AND RESPONSIBILITIES

Oversees and supervise staff to ensure that Company employment, associate relations and policies, procedures and practices comply with the applicable provisions of federal and state laws and regulations including the analysis, maintenance and communication of records and files required by law or local governing bodies or agencies, etc.

• Assists leadership in a rapidly changing business and market without slowing down business process.
• Formulates and recommends program goals and objectives in all areas of associate relations.
• Oversees performance assessments and disciplinary action on all associates.
• Recruiting and retention of a high performing culture.
• Provides HR guidance to supervisors such as day-to-day performance management (coaching, counseling, career development, disciplinary actions).
• Provides supervision, training and mentoring to HR Generalist, Payroll, Recruiting, Benefits and Culture & Engagement specialists.
• Driving company values and culture. Oversee organizational surveys, DEI committee, Huddle Up committee and other initiatives supporting WRMC mission, vision, and values.
• Analyze trends and metrics in partnership with HR Department to develop solutions, programs, and policies in trouble areas.
• Works closely with Marketing/Sales in managing the integration of staff from takeover accounts, including coordinating the new hire process so that assimilation of the new staff is seamless, and when necessary, handling job eliminations for takeover accounts.
• In-depth knowledge of legal/compliance requirements related to day-to-day management of associates, reducing legal risks, and ensuring regulatory compliance.
• In-depth understanding of and experience with competency-based recruiting/selection, performance management, rewards, and succession planning.
• Advanced user of HRIS systems (ADP) for HR related reporting and administration.
• Partners with HR Manager on associate relations issues, keeping track of information on a shared and continually updated form.
• Ensures thorough and objective investigations are conducted in response to complaints, working conditions, disciplinary actions, and associate and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for resolution to department leaders and individuals.
• Administers various HR plans and procedures for all company employees; assists in development and implementation of employee policies and procedures; maintains and recommends update of associate handbook and policies and procedures.
• Partners with Company's insurance carrier when demand letter or lawsuit is received to ensure carrier is notified early in the process.
• Tracks performance assessment scoring and connects and collaborates with any supervisor who has rated an associate below "meets expectations", "exceeds expectations", or high potential.
• Establishes compensation standards for all positions. Market competitive salary assessment and structures, internal pay bands, etc....
• Represents Company for any unemployment claims.
• Provides HR policy guidance and interpretation.
• Identify training needs for business units and individual coaching needs.
• Develops, implements, and administers (through a variety of techniques such as quarterly meetings) the management-labor relations area to improve labor relations. Develops, implements, and administers supervisory training classes and presents to supervisors.
• Cross trained in Recruiting, and is knowledgeable in payroll, benefits, and general HR responsibilities.
• Keeps current with labor laws that affect the company and associates.
• Actively participates in leadership meetings related to HR.
• Other duties as needed.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each performance requirement satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Successfully manage by exemplary leadership, integrity, and character.
• Must play an integral part in building a cohesive HR team with the skills necessary to successfully execute the departmental/company objectives and strategies.
• Ability to work with minimal supervision.
• Strong computer skills (Excel, Word, PowerPoint, Outlook, and ADP) Ability to work with and retain highly confidential information.
• Must demonstrate organizational skills and ability to independently prioritize daily workload.

EDUCATION and/or EXPERIENCE

• Bachelor's degree or equivalent knowledge/experience in Human Resources.
• Specialized training in preventative labor relations and Human Resources management is required.
• Generalist background with broad knowledge of labor, employment, wage and salary administration and well-developed administrative skills.
• Should possess a minimum of 5 years of experience gained through increasingly responsible positions within the Human Resources field.

LANGUAGE SKILLS

• Excellent written and verbal skills.

REASONING ABILITY

• Strong problem-solving skills.

CERTIFICATES, LICENSES, REGISTRATIONS

• PHR or SHRM preferred.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
  • Must be mobile enough to walk facilities, including up and down stairs and navigate uneven surfaces while visiting on-site associations.
  • Must be mobile enough to move around during outside events and stand for long periods of time.
  • Must have finger dexterity for typing/using a keyboard.
  • Must be able to hear and communicate with staff.
  • Exemplary attendance required.
  • Occasional overnight travel required.

WORK ENVIRONMENT The work environment characteristics are normal office conditions, and conditions an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hours over and above normal office hours will occur.
• Based on business needs, attendance at evening meetings will occur.