Human Resources Generalist III

Human Resources Generalist III

Human Resources Department

Reports To

Director, HR COE or equivalent position

Job Purpose

At Payroc, the Human Resources Generalist III is instrumental in fostering a vibrant and engaging work environment. This role is pivotal in cultivating positive employee relationships and enhancing our workplace culture. As a part of our dynamic HR team, the HR Generalist III is committed to promoting a fun, energetic atmosphere where both hard work and enjoyment are valued.

The HR Generalist III is responsible for supporting the strategic & operational management of activities related to the performance of the human resources function and assists in the in the development and execution of policies, communications, and plays a role in the support of executing Culture at Payroc.

At Payroc, we are dedicated to creating a workplace that balances professionalism with a spirited, community-focused atmosphere. Joining Payroc means being part of a vibrant team that values proactive leadership and clear communication. We’re looking for someone who isn’t just part of the flow but someone who will help steer the ship towards continuous improvement and innovation. We encourage creativity, value innovation, and believe that a bit of fun enhances our overall achievements. Join us and be a part of a team where hard work and fun go hand in hand!

Duties and Responsibilities

• Employee Relations
  • Act as the primary contact for employee concerns, managing conflicts and addressing any complaints effectively
  • Conduct detailed investigations into workplace issues, ensuring resolutions are fair and consistent
• Company Culture
  • Support and enhance initiatives to bolster company culture as part of the Lead for our Culture Club
  • Engage in social media monitoring and manage the company's online reputation by crafting appropriate responses

• Training and Development:
  • Coordinate onboarding and orientation programs globally
  • Conduct exit interviews to gather insights on workplace experiences, identifying areas for improvement and facilitating a smooth transition for departing employees
  • Helps to develop and deliver training programs on conflict resolution, and other relevant topics

• Documentation and Reporting:
  • Maintain confidential records related to employee relations
  • Generate reports on employee relations metrics and trends, providing insights to CHRO on patterns
  • Assists with HR Projects and miscellaneous tasks as requested
  • Proactively identify opportunities for process improvements and lead initiatives to enhance operational effectiveness within the HR department.
  • Other Duties as assigned

Qualifications

• Bachelor’s degree in human resources, business management, business administration, or other relevant fields
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification, preferred
• At least three years of experience in HR, with international exposure (UK, Northern Ireland, Republic of Ireland, Canada) being a plus.
• Proactive Communication: Demonstrates exceptional ability to initiate and maintain clear, effective communication across all levels of the organization.
• Initiative and Leadership: Shows a strong capacity to take charge of new projects, propose innovative solutions, and drive positive changes without extensive direction
• Interpersonal Insight: Skilled in gathering meaningful feedback through sensitive conversations, such as offboarding interviews, and using this information to strengthen HR practices
• Can navigate and resolve complex employee relations issues
• Excellent verbal and written communication skills
• Proficiency in the MS Office suite
• Strong organizational and multitasking skills, capable of working effectively in a fast-paced environment
• Positive attitude and excellent problem-solving capabilities
• Strategic thinker with a proven ability to contribute effectively to HR department
• Professional demeanor, capable of interacting with both junior and senior staff
• Thorough knowledge of updating and maintaining HR databases and secure handling of employee records

Travel Component

• < 10%

Job Classification

• Exempt

At Payroc we are committed to the principal of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.

Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com