Customer Service Representative

Applewood Massage Addict

Winnipeg, MB

Expired: over a month ago Applications are no longer accepted.

$18 to $22 Hourly
Full-Time

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills

Company Description

Established in 2008, Massage Addict is 100% Canadian owned and operated and has multiple clinics nationwide with over 1,200 practicing therapists helping clients manage pain, stress, anxiety, injury, and muscle tension, as well as increasing energy levels and enhancing their general health.