Human Resources Manager

Major Japanese Trading Company (Sogo-Shosha) is looking for a Human Resources Manager in NY

The ideal candidate has a proactive, customer centric orientation with keen attention to the timeliness and quality of interactions and execution of deliverables, the ability to grow and deepen relationships in tandem with a well-developed EQ and understanding of multicultural environments are essential competencies. This is a NYC based role with a hybrid/weekly onsite requirement.

Representative Responsibilities

• Manages a broad portfolio of HR responsibilities supporting a diverse cross section of our businesses focusing on the HR continuum, exclusive of benefits and payroll.
• Leads the development and curation of Diversity and Inclusion initiatives via on-going events and activities, as well as training for both management and non-management staff, as well as coordinating and assisting with the bi- annual cross cultural training program.
• Provide consultation and coaching to managers on various employee related issues, while also responding to employee complaints and grievances, disputes and investigations, performance management, and disciplinary matters including termination of employees in accordance with agency policy.
• Supports the creation and execution of Learning and Development opportunities with an early focus on new manager development.
• Owns and drives the full recruitment and staffing program for the entirety of the life cycle for the enterprise organization including full cycle recruiting and onboarding.
• Manages the mid-year and year-end performance review process, as well as annual goal-setting process, to include communications, training, and reporting, compensation review, salary and promotion analysis and proposals, etc.
• Assists with annual compensation review process to include conducting market data analysis and participation in formulating recommendations for pay adjustments and increases.
• Analyzes trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Counsels and advises employees and managers on matters concerning company policies, performance reviews, work performance issues, general employee questions and human resource related matters.
• In collaboration with in-house counsel, ensures compliance with applicable government regulations by monitoring, interpreting, and implementing applicable human resource federal/state/local legal requirements such as policy updates, legal postings, updated forms, required training, etc.; collects and organizes data for audits and assessments to include the Affirmative Action Program.
• Regularly audits HR activities, records, and processes to ensure they are updated and match defined documentation or fill the need to document such items.
• Maintains and updates employee handbook as needed per any changes in business activity or labor law legislation and provides support to affiliates and subsidiary groups around their handbook creation and/or management.
• Manages all internal reporting requirements to include, but not limited to, monthly headcount, turnover, org chart changes and communications.
• Fosters and maintains positive employee relations and morale throughout the organization and practices the overriding principle that HR is Here to Help.
• Co-manages shared HR staff to ensure that all tasks and responsibilities are successfully executed.

Qualifications and Experience:

• Five to seven years of relevant experience in an HR Generalist or Manager role with HR certifications (SHRM, PHR, SPHR) appreciated.
• Solid acumen to analyze organizational needs, identify appropriate solutions, recommend, and gain consensus to implement the changes serving as defacto project manager to complete on time and on budget.
• Ability to persuade individuals from diverse backgrounds and with multiple agendas to a common goal and objective producing a win-win solution.
• Keen skillset with handling personal, sensitive, and emergency situations in a responsive and confidential manner.
• Requires excellent communication (verbal and written) and listening skills.
• Ability to successfully prioritize simultaneous responsibilities.
• Must be able to work in a multi-cultural business environment.
• Excellent Microsoft Suite skills an absolute must.
• Occasional travel as required.