Administrative Assistant

Administrative Assistant

Who is Intellivo?  

Powered by IntellivoIQ technology, we provide solutions to health providers and billers and for health plans and administrators by identifying previously undetected complex third-party liability (TPL) claims and increase the number of recovery opportunities resulting in higher reimbursements from TPL sources.   

Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. And a team united by solving some of the most complex challenges on the financial side of healthcare.  

We are Intellivators – forward-thinking pioneers building the technologies that Fortune 500 employers, health plans, TPAs, providers, and billing organizations rely on to ensure responsible claim payments. Fueled by our experience and innovative startup mentality, we’re growing fast.  

Role Summary

As an Administrative Assistant for Intellivo, you will handle general administrative functions and activities for the office, answer and direct phone calls, scan and distribute incoming mail, distribute faxes to appropriate case manager, mail, and shipping label creation, and assist office leadership in other areas as needed. To be successful in this role you must be highly organized, have a cordial and pleasant demeanor, have strong communication skills (verbal & written), able to build great rapport & relationships, be able to multi-task in a fast-paced environment, and have excellent time management.  

Location 

This role is an on-site position at 6075 Poplar Ave  Memphis, TN 38119

Responsibilities 

• Answer and direct incoming calls 
• Scan and distribute hard copy mail  
• Distribute faxes to appropriate case manager 
• Aid in maintaining inventory of office and kitchen supplies, orders new supplies as needed 
• Assists with onboarding & offboarding workstation setup for new and exiting employees 
• Vendor management 
• Escort guests within office, as necessary 
• Perform clerical and administrative tasks 
• Receive letters / packages and distribute them 
• Handle outgoing mail 
• Create mail and shipping labels, as needed 
• Perform other duties, as assigned 

Qualifications 

Our backgrounds are varied at Intellivo. If these statements sound like you, you might be a good fit for this role:

• High school diploma or equivalent required; Associate degree in office administration or related field preferred but not required 
• At least 2-3 years of administrative and clerical experience preferred 
• Strong working knowledge of MS Office & MS Outlook 
• Must be able to lift up to 15 pounds at times 
• Excellent communication skills (written & verbal) 
• Well organized, detail oriented and flexible 

Why work for Intellivo? 

• Amazing Team Members – Intellivators!
• Medical Insurance
• Dental & Vision Insurance
• Industry leading health & wellness benefits
• 401(K) retirement plan
• Generous Paid Time Off
• And More!

*Benefit Recovery Group has been renamed Intellivo.