Residential Property Manager (licensed)

On Q Property Management is looking for a full-time Property Manager with residential property management experience to join our team in Plano, Texas!

We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees the opportunity to maximize their job satisfaction by contributing their own ideas, input, and innovation. This is a 100% in-office role so we can maximize the collaboration that is a foundation to our culture! One of the most important characteristics of our team is that we love what we do! On Q PM is a place for amazing people to work hard and be rewarded for hard work.

This licensed role serves as a crucial role in our operations, serving as the main point of contact for owners and residents for anywhere between 250 - 350 properties that make up your portfolio!

Job Responsibilities:

• Provide superb customer service when dealing with owners and tenants both in-person and over the phone
• Facilitate maintenance requests from a tenant, investigating and resolving tenant complaints
• Collection of rents, send 5-day notices, creating bills/invoices as needed
• Resolve compliance issues and initiate corrective action, enforce rules of occupancy and community rules
• Renew leases and facilitate unit turns between occupancies
• Address escalations within your portfolio quickly and efficiently
• Meet (or exceed) deadlines for routine tasks
• Other duties as assigned

Job Requirements:

• Active TX Real Estate License
• 1+ year(s) of experience in single-family property management
• Familiarity with residential leases, addendums, and procedures
• Strong multi-task, prioritization, and organizational skills
• Ability to adapt to new technology, software, and systems swiftly
• Excellent written and verbal communication skills
• Customer Service Champion