Compliance Enhancement Coordinator

Position Description

The Compliance Enhancement Coordinator (CEC) is responsible for ensuring that all

KenCCID’s Individuals and employees are in a safe and healthy environment. This professional

oversees the incident management system and is responsible for all incidents being reported,

documented and investigated in a timely manner. The CEC is responsible for maintaining the

standards of quality including reliability, functionality, effectiveness, efficiency and performance

of services provided to the Individuals. The CEC is part of the compliance team and is

responsible for ensuring that business and daily activities are conducted legally and in full

compliance with the Occupational Safety and Health Act (OSHA), and other federal laws, as

well as Pennsylvania Department of Human Services, Office of Developmental Programs

(ODP), PA Title 55, §6400 and §6100 regulations, and Subchapter Q §6000.961 regulations.

The CEC position is a full-time exempt salaried position. This professional is expected to

oversee KenCCID’s compliance with the state’s incident management system, proactively work

to avoid incidents that must be reported, and works to educate all staff with regard to eliminating

abuse and neglect for our Individuals. This position reports to the Compliance Manager, and

works collaboratively with the Program Director, Human Resources (HR) Director, the Training

Manager, and other KenCCID staff.

Core Responsibilities

• Ensures that the safety and well-being of the Individuals is protected at all times and that

the rights of the Individuals are observed at all times

• Tracks incidents and investigation data and performs program analysis of trends

• Coordinates with Compliance Director and staff regarding the use of

incident/investigation data analysis in the development and monitoring of Quality

Improvement Plan Works with ODP and other federal and state agencies to manage

licensing and other compliance issues

• Provides oversight of the incident reporting process as required by the state or funder

requirements, including review of all incident reports to ensure quality, timeliness, and

appropriate follow-through

• Other duties as assigned

Incident Management

• Provides oversight of investigatory process within the program to include:

• Determination of what incidents warrant formal investigation

• Assignment to appropriate Certified Investigator and supervision of the

investigatory process.

• Review and final approval of written investigation summary and report

• Monitor and stage the investigatory process within the HCSIS/EIM system

• Follows the established protocols with the current Investigation and Peer Review

Process

• Coordinates with the Training Manager and Training Coordinator in provision of training

related to

• incident reporting in accordance with state/funder requirements; and

• investigation practices

• Consults with HR Director and Compliance Manager regarding incident management and

investigations practices to ensure compliance with state and/or funder requirements,

KenCCID corporate policies and quality standards of speed, objectivity and

thoroughness.

Investigation Management

• Functions as a Certified Investigator and conducts investigations into abuse, neglect and

financial exploitation allegations implicating staff

• Conducts fair, quick, thorough, regular comprehensive investigations, based on

regulations and standards

• Serves on administrative review teams

• Coordinates with admin team regarding peer reviews of completed investigations with CI

and admin staff within the program

Minimum Education and Experience Requirements

• Experience in managing compliance, particularly in the field of health care and/or

developmental disabilities

• Bachelor’s degree in relevant field and a minimum of three (3) years’ relevant work

experience

• Certification as a Pennsylvania Certified Investigator

• Proven knowledge of state and federal regulations governing KenCCID, particularly the

§6100 and §6400 regulations

• Maintain valid driver’s license

Position Competencies

• Ability to identify and develop training solutions to organizational challenges.

• Able to effectively multitask; and flexible enough to manage crises efficiently.

• Ability to work collaboratively with multiple teams across the agency.

• Communicate effectively with diverse workforce including racial, national origin, and

educational/socio-economic diversity.

• Able to function under pressure

• Excellent communication skills both written and verbal

• Effective organizational and time management skills

• Ability to work independently

• Strong interpersonal skills

• Effective analytical and evaluation skills

• Working knowledge and understanding of Community Homes

• Effective team player

• Results oriented

Physical Requirements

• Must be able to lift 50 pounds & possess physical dexterity

• Must be able to travel to KenCCID sites throughout Northeast Philadelphia

• Ability to sit at a desk for several hours at a time

• Ability to stand for long periods of time while conducting in-person training

• Ability to use a computer and computer hardware

KenCCID is an Equal Opportunity Employer

All applicants will receive consideration for employment regardless of race, color, religion,

sex, national origin, disability and veteran status or any other characteristics protected by law.

I have reviewed this job description and I understand the requirements, essential functions, and

duties of the position.