Overhead Crane Branch Manager

Reports to:

Regional Operations Manager

Responsibilities:

The Branch Manager will often be a player/coach responsible for leading a safe, high-performing, customer-focused team. The Branch Manager will recruit, hire, train and retain service technicians by working as a servant leader role while leveraging all Crane 1 support resources. This is a demanding, 'hands-on', entrepreneurial position that requires a person with the ability to prioritize and complete a wide variety of management, operational, and sales-oriented activities. It is a fast-paced, growth-oriented environment.  Familiarity with managing operations in a service-based, industrial maintenance and repair business is important.

Responsibilities include:

• Provide leadership in a safe work environment by functioning as the branch safety officer. Organize, document and report monthly safety meetings. Maintain and provide all safety-related documentation, per company guidelines.
• Manage budget and allocate resources appropriately to meet current and future growth needs.
• Effectively communicate company philosophies and goals and adhere to high ethical standards.
• Responsible for the management of profit and loss for the branch/service center.
• Retention and Recruitment for the branch/service center.
• Deliver financial objectives with a focus on revenue, gross margin, and EBITDA.
• Work collaboratively with the Regional Management to manage key accounts and grow market share.
• Responsible for developing routines to support the branch and communicate results to the Regional Operations Manager
• Follow-up on all branch and associate generated solid leads, referrals, and bid lists for both new  and existing customer inquiries.
• Meet with new potential customers, provide needed information, and educate them regarding Crane1 product and service offerings.
• Generate, present, and negotiate service quotes/proposals to potential customers.
• Maintain awareness of customer budgets, and competitive threats in the market, ensuring that quotes are competitive and reasonable.
• Foster a continuing, positive, trusting, and professional relationship with all accounts, acting as a liaison between Crane1 and the customer. Scheduling periodic customer site visits to help maintain a strong relationship.
• Lead weekly production meetings to facilitate revenue and cashflow objectives.
• Able to clearly articulate and execute the Crane 1 Advantage in your territory.
• Collaborate with the new business development team to grow the territory.
• Manage the sales funnel process as part of a routine way of working.

We need a strong, self-driven, collaborative leader to join the team and help shape our future. We are looking for an operational and sales leader that has high energy and an engaging personality, a competitive spirit with an insatiable desire to win, and a collaborative approach to teamwork.