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Branch Manager 2 Jobs (NOW HIRING)

MTC Federal Credit Union

Branch Manager 2

Ardmore, OK · On-site

We are currently seeking a dynamic Branch Manager II to join our team and help drive our mission forward. About the Role Join MTC Federal Credit Union - Lead, Grow, and Make an Impact At MTC Federal ...

1st United Credit Union

Branch Manager II

Pleasanton, CA · On-site

$90K - $97K/yr

The Branch Manager II will own the overall branch responsibilities including but not limited to growing memberships and the overall member experience of the branch. The Branch Manager II works with ...

Hilltop Holdings

Branch Manager II

Dallas, TX · On-site

As a Branch Manager II with PlainsCapital Bank, the key responsibilities are the administration and efficient daily operation of the branch in operational integrity, relationship sales management ...

Hertz

Branch Manager II

North Chelmsford, MA · On-site

$65K/yr

Branch Manager II The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily ...

Hilltop Holdings

Branch Manager II

Dallas, TX · On-site

As a Branch Manager II with PlainsCapital Bank, the key responsibilities are the administration and efficient daily operation of the branch in operational integrity, relationship sales management ...

Horizon Credit Union

Branch Manager II

Great Falls, MT · On-site

$31.14 - $48.26/hr

The Branch Manager II will be responsible for leading multiple branches or a branch of considerable assets and/or staffing levels. * Demonstrates a strong commitment to deepening consumer and ...

Horizon Credit Union

Branch Manager II

Great Falls, MT · On-site

$31.14 - $48.26/hr

The Branch Manager II will be responsible for leading multiple branches or a branch of considerable assets and/or staffing levels. * Demonstrates a strong commitment to deepening consumer and ...

Horizon Credit Union

Branch Manager II

Great Falls, MT

$31.14 - $48.26/hr

The Branch Manager II will be responsible for leading multiple branches or a branch of considerable assets and/or staffing levels. * Demonstrates a strong commitment to deepening consumer and ...

NBT Bank

Branch Manager II

Penfield, NY · On-site

$63K - $85K/yr

Pay Range: $63,925.00 - $85,250.00 Oversees a Tier II or Tier III branch. As a leader of the branch ... Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the ...

NBT Bank

Branch Manager II

Penfield, NY · On-site

$63K - $85K/yr

Pay Range: $63,925.00 - $85,250.00 Oversees a Tier II or Tier III branch. As a leader of the branch ... Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the ...

NBT Bank

Branch Manager II

Rome, NY · On-site

$63K - $85K/yr

Pay Range: $63,925.00 - $85,250.00 Oversees a Tier II or Tier III branch. As a leader of the branch ... Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the ...

NBT Bank

Branch Manager II

Rome, NY · On-site

$63K - $85K/yr

Pay Range: $63,925.00 - $85,250.00 Oversees a Tier II or Tier III branch. As a leader of the branch ... Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the ...

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Branch Manager 2 information

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$48.5K

$76.1K

$105.5K

How much do branch manager 2 jobs pay per year?

As of Aug 11, 2026, the average yearly pay for branch manager 2 in the United States is $76,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a branch manager 2, and how can they be effectively addressed?

Branch Manager 2s often face challenges such as managing diverse teams, meeting sales and performance targets, and ensuring compliance with company policies. Balancing customer satisfaction with operational efficiency can also be demanding. Effective communication, strong leadership, and proactive problem-solving are essential for overcoming these challenges. Regular training and fostering a collaborative environment help Branch Managers navigate complex situations and drive branch success.

What is a branch manager 2?

A Branch Manager 2 is typically a mid-level management position in banking or retail, responsible for overseeing the operations, staff, and customer service at a branch with moderate size or complexity. They ensure that the branch meets its sales targets, maintains compliance with regulations, and delivers a high level of customer satisfaction. Branch Manager 2 roles may also involve hiring and training staff, handling escalated customer issues, and implementing company policies. The '2' usually denotes the branch's size, transaction volume, or the manager's experience level, distinguishing it from Branch Manager 1 or higher levels.

What are the key skills and qualifications needed to thrive as a branch manager 2?

To thrive as a Branch Manager 2, you need strong leadership abilities, financial acumen, and experience in retail or commercial banking, typically supported by a bachelor's degree in business or a related field. Familiarity with banking software, customer relationship management (CRM) systems, and compliance regulations is essential. Outstanding communication, problem-solving, and team-building skills help you motivate staff and build lasting customer relationships. These qualifications ensure the branch operates efficiently, meets sales targets, and maintains regulatory compliance while delivering excellent customer service.

What is the difference between Branch Manager 2 vs Branch Supervisor?

AspectBranch Manager 2Branch Supervisor
ResponsibilitiesOversees branch operations, manages staff, and ensures sales targets are met.Supervises daily activities of staff, handles customer issues, and supports branch goals.
Required CredentialsTypically requires a bachelor's degree and management experience.Often requires relevant experience; some roles may need certifications.
Work EnvironmentOffice setting with managerial duties, strategic planning, and team leadership.Frontline environment, direct customer interaction, and staff supervision.

While both roles involve overseeing branch activities, the Branch Manager 2 holds broader managerial responsibilities, strategic planning duties, and typically requires more experience and credentials. The Branch Supervisor focuses more on daily operations and staff supervision, often serving as a support role within the branch.

What cities are hiring for Branch Manager 2 jobs? Cities with the most Branch Manager 2 job openings:
Who are the top companies hiring for Branch Manager 2 jobs? The top employers for Branch Manager 2 jobs are:
What states have the most Branch Manager 2 jobs? States with the most job openings for Branch Manager 2 jobs include:
Branch Manager 2 jobs near you
Infographic showing various Branch Manager 2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,067 per year, or $36.6 per hour.

Branch Manager II

Mid-Continent Public Library

Kansas City, MO • On-site

$63K/yr

Full-time

Posted 12 days ago

Mid-Continent Public Library rating

7.3

Company rating: 7.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description



At Mid-Continent Public Library, we:

Imagine. We inspire innovation through curiosity and exploration.

Try new things. We empower what works and learn from the rest.

Lead the way. We connect people to information, ideas, and inspiration.

Welcome all. We embrace new perspectives and listen with humility.


Everything we do, we do together.



Schedule: This position will require one evening per week and one weekend in four as part of a full-time, overtime-exempt schedule.


Position Overview

The Branch Manager II is responsible for modeling excellent customer service to all staff and customers. As part of the collaborative leadership team of the Library, the Branch Manager II interprets and implements the direction of the Library to assigned staff members in the areas of supervision, Board policy, procedures, programs, and collection maintenance. The Branch Manager II is responsible for clearing barriers to excellent customer service for staff and keeping abreast of current library trends and services. Specifically, a Branch Manager II supervises a large branch or 2-3 small branches.

Essential Functions

  • Manages branch staff of 15-35 employees
  • Plans and manages the work of all branch employees
  • Effectively communicates information in a timely manner
  • Creates training for branch staff
  • Collaborates with branch staff to create plans for programming and outreach annually
  • Evaluates individual and team performance
  • Oversees annual branch staffing budget
  • Leads the hiring process up to 5-10 new hires annually
  • Works directly with the human resources department on the hiring process.
  • Interviews, selects and documents hiring process
  • Coordinates onboarding for new hires
  • Manages facility of under 25,000 square feet
  • First point of contact for vendors, contractors, facilities department and IT.
  • Daily walkthroughs to ensure safety for staff and customers
  • Trains staff on safety plans
  • After hours contact for building issues
  • Responsible for supplies budget of the branch
  • Curates’ collection and merchandising
  • Deselects and trains staff on deselecting library materials
  • Evaluates branch materials collection
  • Plans and update collection layout plan for branch in partnership with Associate Director for Public Service
  • Trains staff in efficient merchandising practices to engage customers


  • Regularly works directly with customers on the customer service floor to keep up skills and observe staff interactions. This duty includes being a role model and ability to train staff on exceptional customer service in areas of technology, reader's services, and account transactions.


Education and Experience


  • Master’s degree in Library Science from an ALA-accredited program Required
    • Candidates may be eligible if they are within 1 year of completing this degree.
  • 3 years of Supervisory Experience Preferred
  • 3 years Library Experience Preferred


Knowledge, Skills, and Abilities

All successful leaders at MCPL should demonstrate:


  • Advanced verbal, written, and discreet communication skills with management, coworkers, and the public in a clear, timely, and proactive manner.
  • Ability to collaborate with Library leadership to effectively develop, adhere to, and work within the constructs of the library’s budget.
  • Advanced ability to maintain effective and collaborative working relationships with multiple stakeholders.
  • Reliable, punctual, and flexible with scheduling.
  • Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties.
  • Advanced knowledge of a public library's mission and purpose, ability to provide clear expectations and direction, to manage competing priorities, to evaluate quality of work, and provide feedback and accountability.
  • Advanced knowledge of department processes and procedures, expert knowledge of Library Professional Ethics, advanced knowledge of the impact of decision-making on MCPL, and demonstrated mature judgment to make department-level/system level decisions.
  • Advanced proficiency in customer service skills through polite, professional, and collaborative interactions with internal and external customers.
  • An advanced understanding of the role of MCPL leaders at all levels in creating a welcoming and respectful workplace and library for all.

Additionally, this position requires:

Job Knowledge

  • Intermediate knowledge of Intellectual Freedom principles is necessary to perform this position at a satisfactory level

Technology

  • Intermediate knowledge of Teams, Microsoft office 365 applications including Word, Outlook, Excel and Teams is necessary to perform this position at a satisfactory level
  • Demonstrated aptitude to quickly learn other library operations software

Teamwork

  • Advanced knowledge of the importance of Teamwork and collaboration within departments is required to perform this position at a satisfactory level
  • Demonstrates mature judgment and sound decision making skills in order to perform this position at a satisfactory level

Leadership

  • The ability to modify workflows depending on daily demands, obligations and tasks demonstrates a satisfactory level of performance in this position
  • Ability to plan, schedule and assign appropriate workloads to staff

Customer Service

  • Demonstrated excellence in customer service
  • Advanced proficiency in customer service skills with both internal and external customers
  • Ability to work professionally with difficult people
  • Ability to adapt to changing deadlines, workflows and tasks assigned while maintaining a polite, professional and collaborative demeanor exhibits a satisfactory performance in this position

Other

  • Ability to perform multiple tasks concurrently
  • Must be able to work with frequent interruptions and/or changing priorities

Age Requirement

  • Must be at least 18 years of age

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MVR Requirement

  • Possession of a valid driver’s license and a reliable personal vehicle for use in carrying out the duties of this position including transportation of materials and equipment (mileage reimbursed)


Work Environment

  • (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions, dust, mold, scents, allergens, and communicable diseases which enable the employee to work outside at a facility, handle construction and library materials, work in older buildings and on jobsites, and interact with coworkers and the public.

Essential physical abilities to be accomplished with or without reasonable accommodation are

Daily (greater than 50% of the time)

  • Standing (up to 1 hour at a time)
  • Walking (even ground)
  • Lifting 1-10 pounds
  • Lifting 11-25 pounds
  • Pushing/Pulling 1-10 pounds
  • Pushing/Pulling 11-25 pounds
  • Bending/Stooping
  • Kneeling
  • Reaching above shoulder
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner
  • Sitting
  • Receiving Communication and Instructions (vision, reading, hearing)
  • Conveying Communication and Instructions (Speaking, writing)
  • Using computer data entry tools - keyboard, mouse, touchscreen, scanner

Frequently (up to 50% of the time)

  • Standing (more than 1 hour at a time)


This is not a Bargaining Unit Position

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