Customer Service/Accounts Payable
Wicked Staffing Solutions, LLC
Burlington, MA
Customer Service/Accounts Payable
Wicked Staffing Solutions, LLC
Burlington, MA
- $20 Hourly
- Full-Time
Job Description
Company Info
Job Description
Title: Customer Service/Accounts Payable
Type of Placement: Temp to Perm
Shift: 1st Shift 8:30am-5:00pm Monday- Friday
Pay/Pay Range: $20.00 hrly
About Our Customer:
The company was founded as a service organization and today maintains a highly trained service department. Preventive maintenance filter service programs, filter bank repair and upgrades, clean room audits, ductwork video inspections, and IAQ investigations are just a few of their services.
Benefits upon Hired Perm:
- Available when hired by company.
Why Work Here:
Great company with longevity in business and strive to work as a team environment.
Summary:
Office position will have many responsibilities within the office environment by maintaining great Customer Service and Accounts Payable skills.
ESSENTIAL FUNCTIONS:
Customer Service:
- Provide account information to customers including but not limited to account balances, histories, order status, and pricing.
- Provide timely resolution of customer complaints, concerns, and inquiries.
- Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate for their situation.
- Research special products within product line to meet customer needs.
- Prepare reports and correspondence as needed.
- Develop and maintain relationships with vendor contacts to ensure customer orders are kept on track.
Accounts Payable:
- Voucher Vendor Invoicing
- Troubleshoot Invoice discrepancies.
- Tax Forms
SKILLS AND ABILITIES:
- Excellent customer service skills
- Acute attention to detail
- Strong sense of urgency when it comes to answering customer inquiries, complaints, and other requests.
- A competitive spirit and a drive to meet/exceed both company and individual goals.
- High School diploma or equivalent required, bachelor’s degree preferred.
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
- Proven ability to handle multiple projects and meet deadlines.
- Ability to work independently and as a member of various teams and committees.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Strong interpersonal skills.
- PC proficiency, Microsoft Office skills required - especially Word and Excel.
- Strong organizational skills, good follow-up, quick to adapt to new tasks and have an exceptional work ethic.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Environmental Conditions:
- Standard office environment contains furniture and equipment to conduct common business activities.
About Wicked Staffing Solutions:
We have built long-standing relationships with some of the most reputable and well-known top companies that are hiring in manufacturing, distribution, customer service, engineering, electronics, and many other industries. We offer temporary, temp-hire, and direct placement opportunities, in a variety of positions.
Equal Opportunity Employer
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