Customer Service Representative

Manada Technology is looking for a Customer Service Representative to join our team.

We are looking for someone with a very positive attitude with a strong work ethic. This person should be a great listener, a strong communicator, and diligent in completing tasks. They should have exceptional organizational skills and excellent attention to detail. The ideal candidate should have the ability to drive customer and client satisfaction. Finally, our customer service representative should be comfortable, being an escalation point for our customers and someone who can address product and service issues.

This Customer Service Representative will support our Regional Directors in managing escalations and workflows from Manada's partners and customers.

This is an onsite position in Celebration & not a remote position

2nd Shift Afternoon/Night

$18 Hourly

Requirements

• Knowledge and experience in Microsoft Outlook, Word, and Excel
• Basic understanding of ordering, scheduling, route management, and dispatch services
• Excellent attendance record
• Strong time management skills
• Ability to operate standard office equipment (e.g., computers, printers, photocopiers, etc.)
• Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests
• General knowledge of office management practices and procedures in general.

Benefits

• 401k
• Paid Time Off
• Medical benefits
• Health
• Dental
• Vision
• Paid Training
• Opportunity to Grow and Develop your Career