Hotel Front Desk Clerk

Oceanfront Promenade Inn & Suites

Seaside, OR

Expired: over a month ago Applications are no longer accepted.

$18 to $18 Hourly
Full-Time

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:

$18 - $18.50 hourly

Responsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready
Handle customer complaints as necessary
Bookkeeping: keep accurate records of all hotel guest account information
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Qualifications:

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Exhibits working knowledge of Microsoft Office and reservation management systems
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a GED or equivalent

About Company

Formally Shilo Inn & Suites. Under new ownership and management.