Assistant Branch Manager - Nashville, TN

Assistant Branch Manager

Exempt

Reports To: Branch Manager

POSITION SUMMARY:

The Assistant Branch Manager will be responsible for assisting the Branch Manager with managing employees and activities at the branch. Be responsible for properly maintaining a high value inventory and providing and maintaining excellent customer service. Be responsible to accurately schedule employees and shifts with safety, productivity, and customer service in mind.

ESSENTIAL JOB FUNCTIONS:

• Accurately present the “Mygrant message” to customers and employees.

• Ensure compliance with and training on all company policies including state and federal regulations.

• Meet current branch goals, annual branch budget and profitably grow respective branch.

• Participate in developing business plans for branch operations.

• Participate in defining branch goals. Communicate goals throughout the branch.

• Monitor and maintain branch performance goals/standards.

• Coach all branch employees to success to ensure referral and branch sales goals. Oversee and monitor branch sales.

• Plan effective branch succession and efficient branch operation. Promote growth/development of branch employees.

• Assist with recruiting and training staff at the branch.

• Oversee the overall security of branch and branch employees.

• Coordinate branch activities to ensure smooth operation of branch.

• Manage the branch teller staff.

• Participate and develop branch sales promotions.

• Additional duties may be assigned.

QUALIFICATIONS AND EDUCATION:

• Proven leadership, team building, and communication skills

• Live and work with a very high level of integrity

• Ability to cultivate a culture of teamwork, customer focus, and respect

• Keen eye for detail and safety

• Numerous years of experience with inventory control, inventory reconciliation, and cycle counting

• Direct involvement in developing customer service experiences and exceeding expectations