Senior Vice President of Operations - Senior Living Company

About Cogir Senior Living

Join our dynamic team at COGIR Management USA, a subsidiary of Canada's COGIR Real Estate. Specializing in modern aging management, we operate 66 senior living communities across 10 states, encompassing over 7,500 units. Since our inception in 2018, we have seen robust growth through strategic acquisitions, including the notable Cadence Senior Living. Our goal is to further expand across the United States, building on our reputation as a national leader in senior housing. We are dedicated to delivering unparalleled care and amenities, fostering a thriving environment for both residents and team members. Our culture is anchored in Human Focus, Creativity, and Excellence, and we are committed to continual improvement in the senior living industry.

Job Summary

As the Senior Vice President of Operations, you will play a pivotal role as a direct report to the Chief Operations Officer. Your mandate will be strategically leading multiple senior living communities within a designated geographic area, ensuring operations of the highest caliber that are in line with Cogir Senior Living standards. This role demands proactive oversight of day-to-day activities and broader organizational objectives, aligning them with our company culture and overarching business strategies. You'll drive comprehensive outcomes, including financial performance, regulatory compliance, customer satisfaction, and team member engagement, grounded in stewardship and accountability.

Our ideal candidate is located in California or open to relocating.

Key Responsibilities

• Executive Collaboration: Work closely with the executive leadership team to enhance and develop functional programs, initiatives, and strategies that resonate with our culture and business objectives.
• Cross-Functional Partnerships: Establish strong relationships across various departments, including clinical, finance, human resources, compliance, sales, and marketing, to assess and enhance operational effectiveness and monitor progress toward set goals.
• Strategic Development: Formulate and implement long-term objectives and strategies that align with the company's vision and growth plans.
• Data Analysis and Best Practices: Utilize key performance indicators and data analysis to gain insights, identify potential improvements, and establish best practices across operations.
• Relationship Building: Serve as a pivotal link between regional leadership, community teams, residents, families, regulatory agencies, ownership groups, and business partners, fostering positive and productive relationships.
• Financial Leadership: Drive financial performance, focusing on revenue growth, profitability, and efficient budget management across all communities in your region.
• Budget Supervision: Oversee community budgets, supporting leaders in achieving and surpassing financial goals and objectives.
• Mentorship and Guidance: Provide mentorship to regional directors and community leadership teams, ensuring effective execution and sustainability of various plans and initiatives.
• Staff Development and Leadership: Focus on talent development, including recruitment, training, and retention strategies for key staff positions. Foster a culture of leadership and professional growth within the organization.
• Community Relations and Outreach: Establish and maintain relationships with local communities, healthcare providers, and other stakeholders to enhance the company's public image and business opportunities.
• Acquisition and Integration: Lead and manage the acquisition process of new communities, ensuring seamless integration into the company's portfolio and maintaining operational continuity.
• Frequent Travel: Engage in regular travel to communities within your assigned region, including periodic visits to conferences and the Montreal head office, to maintain a strong presence and oversight.

Qualifications and Skills

• Bachelor's degree in healthcare, business management, or related field.
• Graduate degree preferred.
• 7-10 years of progressive leadership experience in retirement housing, hospitality, or healthcare operations.
• Current RCFE License preferred.
• Proficiency in Microsoft Office Suite and senior living operational systems.
• Strong interpersonal skills to engage effectively with diverse stakeholders.
• Entrepreneurial spirit with a commitment to collaboratively expand COGIR Management USA.
• Experience in overseeing acquisitions or new openings is advantageous.
• Demonstrated operational and financial acumen.
• Visionary leadership qualities.
• Willingness to travel up to 75% of the time.

What Cogir Senior Living Offers

• Competitive salary, training, and growth opportunities.
• Generous Bonus opportunities.
• Heath, Dental, Vision, and Life insurance
• 401K Plan with matching.
• Generous Paid Time Off (PTO).
• Access to an Employee Assistance Program, and more.