Payment Poster

Who we are:

We are a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

Position Summary:

The payment poster will play a vital role in Revenue Cycle Management. This position is responsible for accurately processing payments, allowances, denials, and rejections, ensuring proper documentation and timely resolution. This includes posting payments, balancing cash, and reporting any issues to the Revenue Cycle Manager.

Position Responsibilities:

• Identifies, researches, and ensures timely processing of payments and error corrections, ensuring appropriate documentation of payments, allowances, denial, rejections, are recorded on individual accounts.
• Assure proper cash posting and balancing to batch totals, deposits, and day end totals.
• Reports problems and issues to the Revenue Cycle Manager status of workload for the payment posting and zero denial posting for assigned Payers.

• Correct all payments and other rejections in ECW within 5 calendar days or continue to document efforts to resolve each account.
• Contact Payer to obtain missing EOB for posting of Payments.
• Identify credit balances resulting in refund request, pull appropriate documentation, and post refund in ECW.
• Engage other staff (as needed) to understand and address rejections that require additional research.
• Performs other duties as assigned, required, or requested.

Position Requirements:

• 3+ years Experience in Electronic Remittance Advice and lockbox posting.
• Familiar with major insurance payers and general behavior
• Effective research and observation skills
• Extensive familiarity with reimbursement policy(s) for in and out of network benefits levels, applicable deductible, and co-insurance benefits
• Strong PC skills that include familiarity with Windows Operating Systems, Microsoft Office Products (including Word and Excel) Internet Explorer and web-based applications
• Knowledge of Managed Care products such as HMO, PPO, POS
• Process payments and credit balances for one assigned facility.
• Able to audit accounts for accurate posting.

Benefits:

• Medical, Dental and Vision Insurance - We cover up to 100% of your premium and 50% of your dependent premium depending on the plan! 
• Flexible Spending Accounts, Health Savings Accounts & Dependent Care Accounts are also available! 
• Life, AD&D and Short-Term Disability Insurance funded 100% by Titanium Healthcare 
• 401(k) plan 
• Employee Assistance Program 
• 12 Paid Holidays, 3 weeks of all-inclusive PTO per year (accrual begins on the first day of employment) as well as a separate Paid Sick Time balance