Payment Processing Supervisor Jobs (NOW HIRING)

WHO WE ARE As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it. Diversity & Inclusion - Find a career in a place where everyone belongs.

Benefits - We care about your well-being. The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer. Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Equal Access to Civil Service Testing The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status

If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov

The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted. Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov Information concerning employment with the City of Philadelphia may be found at: work.phila.gov https://www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/ www.facebook.com/PhilaOHR www.twitter.com/PhilaOHR www.youtube.com/@PhilaOHR www.linkedin.com/showcase/philahr General Definition Click here to view: The City of Philadelphia EVP: You make Philadelphia work This is payment processing work for the Revenue Department, the Office of the City Treasurer, or the Philadelphia Sheriff's Office. Employees in the Revenue Department are responsible for processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Employees in the Office of the City Treasurer are responsible for processing payroll checks and a variety of other check payments and conferring with City departments and outside vendors to resolve check payment requests

Employees in the Philadelphia Sherriff's Office are responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team. Employees are responsible for processing a large volume of payment transactions using a point-of-sale terminal, or receipt of payments using electronic validating equipment. Significant to the work is the processing and reconciliation of complicated payments and the generation of payment reports.

Work is performed under the close supervision of a Payment Processing Supervisor or an administrative superior. The analyst responsible for reviewing applications and additional documentation for this job opportunity is: Nashe' Colmon, M.S Human Resource Professional 2 City of Philadelphia - Office of Human Resources 1401 JFK Boulevard, Room 1530 Philadelphia, PA 19102 [t] 215-686-2351 [e]nashe.colmon@phila.gov For all other inquiries, please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov Notes to Applicants and Projected Exam Information ELIGIBLE LIST: OPEN-COMPETITIVE Only an Open-Competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List. RESIDENCY REQUIREMENT Philadelphia residency is not required to submit an application; however Applicants must have established bona fide residency in the City of Philadelphia for one year prior to appointment. PREFERENCE FOR PHILADELPHIA RESIDENTS Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

INDEBTEDNESS NOTICE As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied. Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.

Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list. PREFERENCE POINTS FOR CANDIDATES FOR OPEN-COMPETITIVE EXAMS Candidates who pass Open-Competitive exams may be eligible for additional points added to their final score.

Preference Points may be claimed from the time of application until 30 days after the eligible list is established. The required documentation for the preference must be provided to receive the points. U.S

VETERAN'S PREFERENCE Ten points will be added to the scores of eligible veterans. You must be honorably discharged from the U.S. armed forces

Attach a DD214, member 4, or NGB-22 to your application if you wish your eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered. Veteran's Points may be claimed at any time before the list expires.

LEGACY PREFERENCE Ten points will be added to the scores of the children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty. NATIONAL VOLUNTEER SERVICE PREFERENCE Up to 5 points will be added to the score of any candidate who has: Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA are eligible for additional points For Peace Corps, such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one-year term of service. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America).

Such candidates will have: 1 point added to their final score if they have completed 450 Hours of the above service. 2 points added to their final score if they have completed 675 Hours of the above service. 3 points added to their final score if they have completed 900 Hours of the above service.

5 points added to their final score if they have completed 1700 Hours of the above service. PHILADELPHIA SCHOOL DISTRICT CAREER AND TECHNICAL EDUCATION PREFERENCE Up to 5 points will be added to the score of candidates who have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia within the last three years before the examination announcement date. If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate's passing score to rank them directly below the veteran.

EXAM INFORMATION: This computer-based examination will be scheduled for the week of August 24, 2026. Please note that this examination date is subject to change Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. Candidates will need to operate computerized software proficiently and independently.

If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, don't hesitate to get in touch with Nashe Colmonatnashe.colmon@phila.gov, and alternative arrangements will be made for you to take this examination. An Eligible List will be established the week of September 14, 2026. Please note that this date may change

TEST REVIEW: In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review

Level of Education Required High school/GED Minimum Acceptable Training and Experience The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications. 1.

EDUCATION: Education equivalent to completion of twelfth school grade. AND 2. EXPERIENCE: One year of clerical experience performing payment transactions.

OR Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources. PHYSICAL AND MEDICAL REQUIREMENTS Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.