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Payment Processing Supervisor Jobs (NOW HIRING)

Albertsons

Payment Services Supervisor

Phoenix, AZ · Hybrid

Oversee payment processing, collections, disputes, and fraud prevention * Support audits, enforce controls, and mitigate financial and regulatory risk Reporting, Systems & Process Improvement

Albertsons

Payment Services Supervisor

Phoenix, AZ · On-site

Oversee payment processing, collections, disputes, and fraud prevention * Support audits, enforce controls, and mitigate financial and regulatory risk Reporting, Systems & Process Improvement

Albertsons

Payment Services Supervisor

Phoenix, AZ · On-site

Oversee payment processing, collections, disputes, and fraud prevention * Support audits, enforce controls, and mitigate financial and regulatory risk Reporting, Systems & Process Improvement

Enlyte

Payment Clerk

Holts Summit, MO · On-site

$17.25 - $22.25/hr

Explain bill processing stages, timelines, and next steps to providers. * Provide clear and ... Communicate effectively with providers, adjusters, supervisors, and other internal departments.

Lereta

Payment Correspondence Lead

Pomona, CA · On-site

$19.46 - $24.33/hr

The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Provides details of quality issues found throughout process to immediate Team Lead or Supervisor

LERETA, LLC

Payment Correspondence Lead

Pomona, CA · On-site

The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Provides details of quality issues found throughout process to immediate Team Lead or Supervisor

C Payment Services

Be Seen First

Telesales and Telemarketing Sales Representative

Richardson, TX · On-site

$50K - $80K/yr

The company offers leading technology-based applications in payment processing, PIN debit, mobile ... Seeking A Sales Training Supervisor for our Inside Sales Department, we are looking for this ...

Pae

Accounting Technician

Washington, DC · On-site

$47K - $62K/yr

Under the direction of VCF Payment Processing Supervisor, the Payment Team Payment Processor (Accounting Technician) will perform the following tasks while complying with established Payment Standard ...

Amentum

Accounting Technician

Washington, DC · On-site

$47K - $62K/yr

Under the direction of VCF Payment Processing Supervisor, the Payment Team Payment Processor (Accounting Technician) will perform the following tasks while complying with established Payment Standard ...

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Payment Processing Supervisor information

See salary details

$14

$29

$43

How much do payment processing supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for payment processing supervisor in the United States is $29.02, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $35.34 per hour, depending on experience, location, and employer.

What does a payment processing supervisor do?

A Payment Processing Supervisor oversees the daily operations of payment processing teams within a company, ensuring that all financial transactions are processed accurately and efficiently. They are responsible for monitoring workflow, resolving discrepancies, enforcing compliance with internal controls, and training staff on best practices. Additionally, they may liaise with other departments to address payment issues and implement process improvements to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a payment processing supervisor?

To thrive as a Payment Processing Supervisor, you need a solid background in accounting or finance, experience with payment operations, and often a relevant degree or equivalent work experience. Familiarity with payment processing systems, ERP software, and compliance tools such as PCI DSS is typically required. Excellent leadership, problem-solving, and communication skills help you manage teams and resolve issues efficiently. These competencies ensure accurate, timely transactions and compliance with regulations, which are vital for the organization's financial integrity.

How does a payment processing supervisor typically collaborate with cross-functional teams to ensure smooth transaction flows?

A Payment Processing Supervisor frequently works with cross-functional teams such as finance, IT, and customer service to streamline payment workflows and quickly resolve any transaction discrepancies. They coordinate with IT to troubleshoot system issues, partner with finance to reconcile accounts, and communicate with customer service to address client concerns. Effective collaboration is essential to minimize delays, maintain accuracy, and uphold compliance standards. This role often requires proactive communication and problem-solving skills to ensure that all departments are aligned and that payment processes run efficiently.

What is the difference between Payment Processing Supervisor vs Payment Operations Specialist?

AspectPayment Processing SupervisorPayment Operations Specialist
Required CredentialsExperience in payment systems, relevant certifications (e.g., PCI DSS), leadership skillsKnowledge of payment platforms, certifications may vary, focus on technical skills
Work EnvironmentSupervises teams in payment departments, oversees transaction processingHandles payment transactions, troubleshooting, and support tasks
Employer & Industry UsageFinancial institutions, payment service providers, retail companiesBanking, fintech firms, e-commerce companies
Search & Comparison IntentOften compared for managerial roles in payment processingCompared for technical and operational roles in payment systems

The Payment Processing Supervisor typically oversees payment teams, ensuring smooth transaction processing and compliance, requiring leadership and managerial skills. In contrast, the Payment Operations Specialist focuses on executing and troubleshooting payment transactions, emphasizing technical expertise. Both roles are vital in payment industries but differ mainly in scope and responsibilities.

More about Payment Processing Supervisor jobs

What are popular job titles related to Payment Processing Supervisor jobs?

For Payment Processing Supervisor jobs, the most frequently searched job titles are:

Payment Processing Supervisor jobs near you
Infographic showing various Payment Processing Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,362 per year, or $29 per hour.

Payment Services Supervisor

Phoenix, AZ • Hybrid

Albertsons
Food and Beverage Stores • 10K+ employees
Learn more about Albertsonsexternal

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

We are seeking a Payment Services Supervisor to lead compliance, quality, and performance in a high-volume contact center environment. This role provides U.S.-based regulatory oversight within a hybrid onshore/offshore model and plays a key role in supporting operational execution, escalation management, and audit readiness. You will play a critical role in minimizing risk, supporting payment and collections operations, and delivering a high-quality customer experience across internal/external customers, stores, and business partners.
 

This position is located in Phoenix, AZ. The work schedule requires flexibility and includes evenings and rotating weekends.

Main responsibilities:

Operations & Team Leadership

  • Lead daily contact center operations across onshore and offshore teams
  • Set performance expectations, coach employees, and drive accountability to KPIs
  • Monitor operational outputs, reporting, and service levels

Workforce & Resource Management

  • Oversee scheduling, forecasting, and staffing alignment
  • Optimize dialer and workforce management processes
  • Ensure adherence to attendance and productivity standards

Customer Experience & Escalations

  • Serve as final escalation point for complex or high-risk issues
  • Ensure timely and effective resolution of customer inquiries and disputes
  • Drive consistency and quality across all customer interactions

Compliance, Risk & Fraud Oversight

  • Ensure compliance with FDCPA, FCRA, TCPA, UDAAP, NACHA, and PCI requirements
  • Oversee payment processing, collections, disputes, and fraud prevention
  • Support audits, enforce controls, and mitigate financial and regulatory risk

Reporting, Systems & Process Improvement

  • Analyze operational data and performance trends across systems
  • Ensure system accuracy and functionality
  • Partner cross-functionally to enhance processes, reporting, and technology

Cross-Functional Leadership

  • Collaborate with internal teams and external partners
  • Provide guidance and direction to offshore supervisors to drive alignment, accountability, and consistent execution

We are looking for candidates who possess the following:

  • Bachelor's degree in business or related field (or equivalent experience)
  • 5 plus years of contact center or customer service experience
  • 3 plus years of experience in payments, collections, banking, or A/R
  • 3 plus years of leadership or supervisory experience
  • Technical & Regulatory Expertise
    • Strong knowledge of FDCPA, FCRA, TCPA, UDAAP, NACHA, and PCI compliance
    • Experience with collections systems, dialer platforms, and reporting tools
    • Understanding of payment processing, disputes, and fraud controls

  • Leadership & Core Competencies

    • Proven ability to lead hybrid onshore/offshore teams

    • Strong decision-making and problem-solving skills

    • Ability to manage complex issues and drive resolution

    • Highly organized with strong time management and execution skills

    • Strategic thinker with the ability to translate plans into action

We also provide a variety of benefits including:

  • Competitive wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video:   ACI Values

A copy of the full job description can be made available to you.
 

Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

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