Dispatch/Launch Coordinator

Carlsen Mooring & Marine Services LLC

Houston, TX

$55,000 to $60,000 Yearly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Role Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Clear communication, and documentation with customers and management

Key Responsibilities:

Submit service quotes to customers professionally and in a timely manner, according to company protocol.
Task appropriate equipment and personnel, utilizing correct launch boat, crew, and location for each job.
Utilize available equipment and programs (Ship Tracks/ Marine Traffic/ Ship Finder) to track vessel movements.
Relay orders, messages, and information to/or from work crews, supervisors, accounting, and field personnel using computers, telephones and two-way radios.
Schedule and dispatch people and vessels to appropriate locations according to customer requests, specifications, or needs.
Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting.
Support/coordinate overall process for products.
Ensure a clean and orderly work area at the end of each shift.
Coordination with suppliers/vendors to make purchasing decision.
Other duties and special projects as assigned.

Knowledge/Skill Requirements:

Computer literacy
Valid Drivers License
Ability to acquire a TWIC within 60 days
Time Management
Service Orientation
Organization
Multi- Task

Education/Experience:

High school Graduate
1-2 related experience
Ability to obtain a TWIC card required

Physical Requirements:

Must be able to lift and carry equipment and supplies weighing up to 10 pounds.
Requires repetitive motion, hearing, talking, grasping, sitting, bend, stoop and reach.
Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus.
The worker is not subject to adverse environmental conditions as work is performed in an office.

Working Conditions:

Nearly always work indoors.
Work near others, usually within a few feet
May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting.