Customer service Rep

Job description

Seeking Customer service representative

If you’re bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where you’ll get to meet and interact with our customers while leaving them with a memorable experience. This is your chance to be part of a great team.

Required Skills:

2. Able to drive and connect box trucks to auto trailers.

3. Driving 16' and 26' Box trucks to and from various locations.

4. Working outdoors required.

5. Some lifting required.

6. Data entry/Keyboard/typing

7. Customer service skills/problem solving.

8. Supervisory experience preferred.

9. Available Weekends and Sundays are required.

Hopper Management allows candidates to learn the skills required to become a business owner as an Independent Operator for Avis Budget Group, or to become a manager or supervisor with Hopper Management or Avis Budget Group.

What you’ll do:

• Put a smile on our customers’ faces when you provide them with excellent service
• Help expedite the car or truck rental process so customers can get to their destination quickly and easily
• Assist customers to their rental vehicle and explain features so they are comfortable with the vehicle prior to exiting the location
• Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
• Ensure vehicle is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage
• Car and Truck Rentals. Car and truck detailing, washing, and cleaning
• Must be able to drive and connect box trucks to auto carriers. This includes backing up, parking, and disconnecting auto carriers from trucks. (Preferred candidate will have demonstrated experience)

What we’re looking for:

• High School Diploma (or equivalent)
• College Degree Preferred
• Valid Driver’s License
• Flexibility to work days, weekends and holidays. Weekends required.
• Willingness to work outdoor in weather conditions with moderate noise level
• Basic computer skills (typing, data entry)
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management
• Seeking career minded person. Advancement opportunities to Agency manager, Agency Operator, and other management or supervisory opportunities with Avis Budget Group or Hopper Management inc.

* Sales, including offering upgrades, insurance and other counter products to customers at the counter during the rental process.

Benefits:
Bonuses
Commissions
Opportunity to advance to supervisory or management position.

No phone calls please.

Who are we?
Glad you asked! Hopper Management, an Independent Operator for Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.
The fine print:
Hopper Management is an equal opportunity employer – M/F/Veterans/Disabled.
This role requires the ability to stand and walk continuously, enter and exit vehicles, and lift up to 50 pounds. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business

Job Type: Full-time

Expected hours: 35 – 40 per week

Benefits:

• Paid orientation
• Paid time off

Supplemental pay types:

• Bonus opportunities

Work Location: In person