Data entry clerk

Crest foods

Edmond, OK

Expired: 15 days ago Applications are no longer accepted.

$17 to $27 Hourly
Medical , Dental , Retirement
Full-Time

Job Description

Requirements

We are currently looking for a Live Chat Agent (Front Desk). The Live Chat Agent will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients’ websites (via Live Chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of handling multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service. Keep reading if you:

Responsibilities:

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns

Evaluate customer interactions and elevate issues to Live Chat Manager when appropriate

Create relationships with new customers to understand better and achieve their needs

Respond to the customer questions, inquiries, requests, and problems accurately, concisely, and appropriately

Promotes interest in client products and services

Consistently achieves established standards of the position

Continually portray and project a positive and professional image

Provide administrative support

Benefits

Benefits:

*401k Plan *Paid Holidays *Paid Time Off *Medical Insurance *Dental Vision Insurance *Company Paid Life Insurance