Administrative Associate/Receptionist

Administrative Associate/Receptionist position at Vantage Radiology

Part time position with great benefits. Administrative Associate/Receptionist provides executive assistant support to the physicians and administrative team in concert with our other incredible team members. The position is based in Federal Way.

Ideal applicant will have previous administrative or reception experience, but we will train for the right personality and fit for our team.

The shift is Monday through Friday 12:30 pm to 5:30 pm.

Pay: $21.00-$22.00/hour doe.

Duties:

1) Provide exemplary customer service and customer care, recognizing there is nothing more important than efficient use of physician time, and efficient pleasant collection and transmission of messages which is critical to the success of Vantage Radiology and to the provision of timely patient care.

2) Demonstrate ability to work under pressure, critical thinking skills required, use of technology, ability to remain composed, and project an aura of calm, and professional management of calls.

3) Ability to problem solve and work independently to address radiologist and clinical personnel support requests.

Expectations:

1) Demonstrate strong self-management and organization skills.

2) Must be experienced working with and creating Excel spreadsheets (i.e., using formulas, etc.).

3) Ensure that high-quality customer service standards are achieved by demonstrating effective and professional written and verbal communications.

4) Be accessible and responsive to all stakeholders in our organization: clients (referring providers), clinicians, patients, and co-workers.

5) Consistently strive to meet the "Our X minute promise" when handling referring physician call requests.

6) Communicate any concerns and/or questions to the Assistant Administrator promptly.