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Medical Receptionist

Levittown, NY · On-site

$20 - $25/hr

Medical Receptionist - Busy Medical Practice We are seeking an experienced, professional, and reliable Medical Receptionist to join our busy, large medical practice. This is a fast-paced role that ...

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Jobs By Joely

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Medical Receptionist

Levittown, NY · On-site

$20 - $25/hr

Medical Receptionist - Busy Medical Practice We are seeking an experienced, professional, and reliable Medical Receptionist to join our busy, large medical practice. This is a fast-paced role that ...

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How much do medical practice receptionist jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for medical practice receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What are Medical Practice Receptionists?

Medical Practice Receptionists are administrative professionals who work at the front desk of medical offices or clinics. They are responsible for greeting patients, scheduling appointments, answering phones, and managing patient records. Additionally, they often handle billing, insurance paperwork, and provide general information to patients. Their role is vital in ensuring the smooth operation of the medical practice and providing a positive first impression for patients.

What is the difference between Medical Practice Receptionist vs Medical Office Assistant?

AspectMedical Practice ReceptionistMedical Office Assistant
CredentialsHigh school diploma; some certificationsHigh school diploma; additional administrative certifications
Work EnvironmentFront desk of clinics, hospitals, medical officesMedical offices, clinics, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering phonesMedical records, billing, administrative support
Industry UsageCommonly used in healthcare settingsUsed in healthcare, supporting clinical staff

The Medical Practice Receptionist primarily handles front desk duties like greeting patients and scheduling appointments, while the Medical Office Assistant performs broader administrative tasks such as managing medical records and billing. Both roles are essential in healthcare settings, but the Receptionist focuses more on patient interaction at the front desk.

What are some common challenges a Medical Practice Receptionist faces and how can they be managed effectively?

Medical Practice Receptionists often balance multiple responsibilities, including managing patient check-ins, handling high call volumes, scheduling appointments, and addressing urgent patient needs. A common challenge is prioritizing tasks during busy periods while maintaining professionalism and empathy with patients. Effective time management, strong communication skills, and familiarity with electronic health record (EHR) systems can help receptionists manage these demands efficiently. Collaborating closely with medical staff and staying organized are key to ensuring a smooth workflow and positive patient experience.

What are the key skills and qualifications needed to thrive as a Medical Practice Receptionist, and why are they important?

To thrive as a Medical Practice Receptionist, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, typically with a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and multi-line phone systems is often required. Excellent interpersonal skills, professionalism, and the ability to multitask effectively help you create a welcoming environment for patients and support a busy medical team. These skills and qualities are crucial for ensuring efficient office operations, positive patient experiences, and accurate record-keeping.
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What cities are hiring for Medical Practice Receptionist jobs? Cities with the most Medical Practice Receptionist job openings:
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Medical Practice Receptionist jobs near you
Infographic showing various Medical Practice Receptionist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.
Medical Practice Receptionist

Medical Practice Receptionist

Jones Memorial Hospital

Wellsville, NY • On-site

$14.50 - $17.50/hr

Per diem

Re-posted 21 days ago

Job description

Statement of Purpose:
To receive visitors and patients, ascertain their needs and direct them accordingly; to answer telephones, makes appointments, maintain accurate patient demographic information on the computer and perform related clerical duties to support providers, nurses and patients.
MAJOR TASKS, DUTIES AND RESPONSIBILITIES
  1. Greets visits and patients; determines their needs; checks appointments and directs or escorts to proper person, office or department. Assists other outsiders to appropriate locations as appropriate.
  2. Schedules appointments and provides routine instructions for preparation. Ensures telephone numbers are up to date for televox and appointment confirmation purposes. May send reminder and/or no-show letters.
  3. Registers patients in the EMR system with correct and complete demographic and insurance information completing insurance verifications as well as confirming primary and secondary payors. Reviews and obtains electronic signatures on all necessary consents. Reviews registration for required information and confirms all required information is complete and correct. Provides assistance to registration, insurance, and billing management when needed.
  4. Maintains the patient record for new and existing patients as indicated by HIPAA guidelines. Obtains patient information from other departments at JMH or outside providers (i.e. - diagnostic test results, patient records, emergency room reports, etc.) Receives requests for records and clinical patient information. Assembles information and forward to Health Information Management Department or Medical Practice Supervisor. Send patient charts to transferring provider.
  5. Performs a variety of clerical duties such as keyboarding, copying, scanning, sorting and distributing mail. Answering telephones promptly, receives and transmit messages appropriately through the EMR system through in basket and/or telephone encounters.
  6. Collect copays and back balances, reconciles cash drawer daily. Identify uninsured patients and send form to Patient Financial Consultant. Maintains internal records as required. Prints patient After Visit Summary (AVS) at check-out when appropriate.
  7. Processes referrals to consulting physicians or diagnostic testing within the electronic referral work queue daily. Schedule appointments and obtain prior authorizations or referrals as required by insurance. Compiles patient records and necessary medical information to forward to providers being referred to outside of the URMC network. Phones patient to confirm appointment date and time. Appropriately route and complete the referral within the referral work queue. Maintains documentation related to referrals within EMR referral work queue.
  8. Performs duties and assists providers a part of the practice-care team. Takes part in daily team huddles and/or other periodic team meetings to facilitate communication and enhance position patient experiences and quality of care.
  9. Participates in quality improvement initiatives as part of the practice care team.
  10. Ensures job functions align with office policies, procedures, and patient-centered medical home standards.
  11. Orders office supplies (non-clinical) and forwards requisitions to Practice Management Department.
  12. Attends monthly staff meetings.
  13. Willingly assists in orientation of new employees.
  14. Operates and makes minor adjustments and repairs to business equipment.
  15. When staffing needs dictate, may work an alternate shift, alternate site, or be scheduled to work on an on-call basis. Employees scheduled on call must report within 30 minutes of receiving a call.

EDUCATION: High School Diploma or equivalent; two years of Medical Secretarial program preferred.
EXPERIENCE: Six months experience in a medical/clerical field with demonstrated strong organizational, verbal, written, telephone and customer service skills.
CONTACTS: Continuous contact with employees, patients, visitors, and physicians.
PHYSICAL DEMANDS: Intermittent sitting, standing, walking, climbing, bending and kneeling for up to 12 hours a day.
WORKING CONDITIONS: Normal office conditions.

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