Fraud Analyst

Seeking a Fraud Analyst to support our banking client in Phoenix, AZ.

Note: This position is hybrid and must work into the Phoenix office once a week.

Requirements:

The Contractor will be responsible for researching and analyzing high-risk transactions across payment channels to identify indications of potential fraud.

• Effectively respond to fraudulent events in order to minimize loss and promote recovery.
• Work collaboratively with both internal and external clients to appropriately investigate, report, and resolve both attempted and actual fraudulent events.
• Evaluate results of actions to support fraud trend analysis and ensure best practices are followed.

Responsibilities, Duties, and Accountabilities:

• Review payment channels in a fast paced environment generated from Bank fraud monitoring products and rapidly decision fraud alerts.
• Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk based conclusions in order to minimize fraud losses.
• Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills and the ability to maintain files and records in accordance with business unit standards.
• Prepare regulatory and investigative reports (SARs).
• Identify fraud trends and communicate observations to management.
• Maintain and update case management system for tracking of fraud cases and relevant information.
• Work closely and collaboratively with members of the Fraud Department.
• Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
• Identify internal procedural violations and recommend actions to mitigate reoccurrence.
• Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.
• Apply project management and organization skills to a variety of tasks; demonstrating flexibility and problem solving skills.
• Possess proficiency in understanding banking products and workflows, especially payment systems (check, wire, ACH, and online banking).

Qualifications:

• Must have at least 2 years of specifically relevant business experience preferably within the Banking industry or financial crime law enforcement; plus a basic understanding of fraud detection and prevention
• Ability to learn and use a variety of systems and technology
• Ability to work independently on special projects
• Demonstrate aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations
• Excellent communication skills
• High level of professionalism and confidentiality
• Works well in a team environment
• Bachelor's Degree required. Criminal Justice Degree preferred

Additional Information:

OUTSOURCE Consulting Services, Inc. (OCSI.co) embraces equal opportunity. We are dedicated to building an inclusive workforce that embodies a diversity of experiences, views, and skill sets.

OCSI.co provides great benefits to our contractors, i.e., Healthcare, Vision, Dental, and additional Pre-tax Benefits (Flexible Spending Account (FSA) and 401(k) Savings Plan) .

To learn more about OCSI.co, we welcome you to visit our corporate website at www.ocsi.co . Thank you for your interest in our jobs. We look forward to seeing your resume!

Note: We are unable to sponsor H1B Visa and/or subcontract to Third Party Vendors.