ZipRecruiter

Log In

1

Bank Fraud Department Jobs (NOW HIRING)

IBC Bank

Fraud Analyst

San Antonio, TX

The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its ... Department: 775 Fraud Job Summary: The Fraud Analyst is responsible for the analysis and support of ...

Busey Bank

Fraud Liaison

Champaign, IL · On-site

$71K - $90K/yr

Serves as the liaison between multiple business lines, the bank's financial crimes departments and clients regarding commercial client fraud matters as well as other financial crimes such as ...

Busey Bank

Fraud Liaison

Champaign, IL · On-site

$71K - $90K/yr

Serves as the liaison between multiple business lines, the bank's financial crimes departments and clients regarding commercial client fraud matters as well as other financial crimes such as ...

next page

Showing results 1-20

All JobsBank Fraud Department Jobs

Bank Fraud Department information

See salary details

$15

$30

$63

How much do bank fraud department jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for bank fraud department in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Bank Fraud Department role, and why are they important?

To thrive in a Bank Fraud Department role, you need strong analytical skills, attention to detail, and a background in finance, accounting, or criminal justice, often supported by a relevant degree. Proficiency with fraud detection software, data analysis tools, and knowledge of regulatory compliance systems is typically required. Excellent communication, critical thinking, and teamwork abilities help professionals effectively investigate suspicious activities and collaborate with stakeholders. These skills and qualities are essential to accurately identify, prevent, and respond to fraudulent transactions, safeguarding the bank and its customers.

What is the difference between Bank Fraud Department vs Bank Fraud Analyst?

AspectBank Fraud DepartmentBank Fraud Analyst
Primary RoleOversees fraud prevention strategies, manages fraud cases, and develops policiesInvestigates suspicious transactions, analyzes fraud patterns, and reports findings
Required CredentialsTypically requires banking experience, knowledge of fraud prevention, and certifications like CFERequires analytical skills, banking knowledge, and certifications such as CFE or ACFE
Work EnvironmentTeam-based, office setting within banking institutionsOffice or remote, focused on data analysis and investigation
Employer & Industry UsageUsed by banks, financial institutions, and credit unionsCommonly employed by banks and financial firms for fraud detection roles

The Bank Fraud Department is a broader team responsible for overall fraud prevention policies, while a Bank Fraud Analyst focuses on investigating and analyzing specific fraud cases. Both roles require similar credentials and work within the banking industry, but their scope and daily tasks differ.

What are some common challenges faced by professionals working in a bank's fraud department?

Professionals in a bank's fraud department often face challenges such as keeping up with rapidly evolving fraud tactics and technologies used by criminals. They must balance thorough investigations with the need to minimize disruptions to legitimate customer transactions. Additionally, working under tight deadlines to respond to incidents and collaborating with other departments, such as IT and legal, is essential for effective fraud detection and prevention. Handling sensitive information responsibly and maintaining confidentiality are also critical aspects of the role.

What does the Bank Fraud Department do?

The Bank Fraud Department is responsible for detecting, investigating, and preventing fraudulent activities within a bank. This team works to protect both the bank and its customers from financial crimes such as identity theft, unauthorized transactions, and scams. They monitor suspicious account activity, collaborate with law enforcement, and implement security measures to reduce fraud risk. Their efforts help ensure the safety and integrity of the bank's financial system.
More about Bank Fraud Department jobs
What cities are hiring for Bank Fraud Department jobs? Cities with the most Bank Fraud Department job openings:
What states have the most Bank Fraud Department jobs? States with the most job openings for Bank Fraud Department jobs include:
What job categories do people searching Bank Fraud Department jobs look for? The top searched job categories for Bank Fraud Department jobs are:
Bank Fraud Department jobs near you
Infographic showing various Bank Fraud Department job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00pm,

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Re-posted 6 days ago

Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

104th of 170 rated banks

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs.
Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers.
Fraud Communication - Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner).
Domestic Collections - Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers.
Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department's policies, processes, and procedures.
  • Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
  • Open and prep fraud cases.
  • Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
  • Provide fraud-related support and work with the first line of defense for the Bank.
  • Work with various business units to understand the alerted activity and ensure compliance with laws.
  • Meet scheduling and time tracking expectations to support performance tracking.
  • Meet performance, quality, and customer service standards.
  • Perform other duties as required.

SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
  • One to three years of experience in fraud, banking, investigative work, or a related field preferred.
  • Associate's degree or equivalent work experience.
  • Strong analytical, problem-solving, multi-tasking, and conflict resolution skills.
  • Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters.
  • Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends.
  • Proactive in identifying potential concerns and following-up to resolve such issues.
  • Excellent teamwork, interpersonal, and relationship building skills.
  • Ability to make decisions or know when to escalate matters to management.
  • Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments.
  • Ability to communicate effectively with management.
  • Ability to work independently and complete assigned work in a timely and accurate manner.
  • Proficiency with Microsoft Office Suite.

WORKING CONDITIONS:
  • Position is on-site.
  • Normal office environment with little exposure to dust, noise, temperature, and the like.
  • Extended viewing of a LED/LCD computer monitor.

Fraud Analyst I - CommunicationsR68262 Fraud Analyst I - Communications- Mon-Fri 11:00am to 8:00pm, Sat 9:00am to 3:00pm (Open)
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

What Fifth Third Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Fifth Third Bank logo

About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858

View All Fifth Third Bank Jobs

Apply