Assistant General Manager

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!Compensation:

$70,000 - $88,000 yearly

Responsibilities:

• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed

• Assist the GM & Director of Operations to develop a full-year plan that takes into account the market, local competitors, trends, revenue, and expenses
• Recruit, interview, train, and motivate a team of 60+ FOH leaders/team members
• Coach and mentor members of the leadership team
• Conduct performance reviews with assistant managers and team members while consistently holding them accountable through performance management
• Responsible for floor leadership during high-volume shifts
• Liaise with the Director of Marketing & Director of Events for successful activations and private event operations
• Work with the GM and Bar Manager to ensure seamless execution of the beverage program
• Have fun and work as a team!

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Must have at least 3 or more years of experience in the hospitality field
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Showcase exceptional organizational, communication, and problem-solving skills

• Passion for hospitality and customer service
• 3+ years experience in a leadership role preferred
• Multiple years of bar or high-volume restaurant experience
• Experience leading large and eclectic teams
• Must possess excellent organizational, communication, and problem-solving skills
• Strong guest-focused mentality
• Experience with craft cocktails and local/specialty beer options is a plus

About Company

Originally Inspired by European markets and food truck roundups, we are a modern-day food hall. Our locations feature several different restaurant concepts under one roof. Our guests choose which concept they’d like to try, order at the counter or from the QR code at their table, and take a seat in our lounge, dining area, rooftop deck, or two large bars to enjoy their meal. In addition to our food, we offer a wide variety of inventive craft cocktails, a robust local and specialty beer list, and an approachable wine selection. With an eclectic mix of affordably priced, chef-inspired cuisines under one roof, we’re able to finally answer the age-old question, “Where should we go to eat?” We are contemporary yet unpretentious, with shared seating to enhance a sense of community. Our guests don’t just visit us for a meal - they visit us for an experience and the best party in town!