Service Manager

New Restaurant Opening in The Domain!

Haywire, a new restaurant opening in The Domain, spans over 12,000 sq ft and boasts several private dining rooms along with a captivating outdoor area. Set to be a highlight of Austin’s dining scene, Haywire offers a dynamic atmosphere for unforgettable experiences. We're on a quest to build a team of exceptional talent who thrive in high-volume environments, excel in managing a diverse mix of events, and consistently bring their A-game. This is more than a job, it's your chance to be part of something big.

Benefits:

• Insurance Benefits offered and available 60-90 days upon hire.
• 401k plan available after 1 year for employees 21+ with 1,000 hours of service.
• Opportunities for growth into Management and leadership roles.

Position Overview:

We are seeking a dynamic and motivated individual to join our team as a Restaurant Manager. This role is perfect for leaders with an eye for detail and a passion for hospitality. The selected candidate will undergo an 8-week comprehensive training program, tailored to equip them with the necessary skills for successful restaurant management. This training is designed to provide a deep dive into every aspect of our operation, from kitchen to dining room, ensuring a well-rounded understanding of our business model.

Key Responsibilities:

• Exhibit and promote Haywire's culture through a dynamic, high-energy, and service-oriented attitude.
• Actively manage food and beverage (F&B) operations to ensure excellence in service quality, interacting with guests and staff to foster a positive dining experience.
• Address guest concerns with empathy and efficiency, employing creative problem-solving to offer robust solutions.
• Lead by example, continuously cross-training, developing, and mentoring team members to cultivate a skilled and motivated workforce.
• Conduct pre-shift meetings, keeping the team informed of key business updates, operational changes, and special events.
• Oversee daily reservations, ensuring special occasions and guest notes are communicated and celebrated.
• Participate in the recruitment process, including interviewing, hiring, training, and ongoing development of new team members.
• Manage weekly staffing schedules to ensure operational efficiency and service excellence.
• Assist in ordering supplies as directed by the General Manager, contributing to the effective management of inventory and resources.
• Support the General Manager with weekly inventory counts, ensuring proper organization and stock levels.
• Uphold rigorous standards of food safety, sanitation, and quality, ensuring compliance with company recipes, portioning, cooking, and serving standards.
• Compile and submit payroll reports, documentation, and other required information to the corporate office accurately and promptly.
• Ensure compliance with all local, state, and federal laws and regulations regarding labor, health, and safety standards.

Ideal Candidate:

• Demonstrates a keen eye for detail with a profound appreciation for hospitality.
• Eager to contribute to a culture of excellence, performance, and exceptional service.
• Ready to embrace and drive learning, showing potential rapidly.
• Aims to lead with innovation, confidence, and a strong business acumen.