CALL CENTER/CUSTOMER SERVICE REPRESENTATIVE - SEASONAL
- Other
Responsibility
The Customer Service Representative is responsible for the following tasks. Additional tasks may be added or deleted at management discretion:
• Professional communication with current customers, service centers, and third party service providers.
• Return communication regarding customer satisfaction and service.
• Calls to original equipment manufacturers and part vendors.
• Inbound customer service calls.
• Provide customers with information including estimates and status updates.
Other Responsibilities
• Provide reports and information to management as needed.
• Other duties as assigned.
• This job description is not meant to be a complete listing of all duties and responsibilities of the Customer Service Representative.
Knowledge and Skills Requirement
• High School diploma/GED
• Strong interpersonal and communication skills
• Positive and optimistic outlook
• Proper phone techniques/etiquette
• Competency with Microsoft Products including Word, Excel, and PowerPoint
• Internet Explorer – web page communication
Address
ALTAQUIP
Harrison, OHIndustry
Business
Website
Posted date
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