Trainer - Call Center

If you're looking for a fun, start-up opportunity where you get to help people every day, look no further!

Our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"! We were featured on the NBC Nightly News with Lester Holt (April, 2017) and won the HubSpot 2016 Inbound Pitch-Off against hundreds of other start-ups. We have also been highlighted on The Today Show, in The Washington Post, on Fox News, and on The Dave Ramsey Show! We also signed a deal with Shark Tank's biggest Shark, Mark Cuban!

We're growing and looking to add more Sharks to the Tank so we can continue to "WOW" our customers with exceptional service. We will give you all the tools you need to succeed in this role and you will have fun while you're doing it.

Responsibilities:

• Develop programs and curriculum for new team member training and onboarding.

• Analyze the effectiveness of the training and modify as needed to improve the program.

• Collaborate across the organization to identify training opportunities.

• Monitor and provide feedback to sharks to help them realize their fullest potential

Requirements:

• Develop and cultivate a never-ending appetite for learning to broaden your knowledge.

• Must demonstrate strong analytical, organizational skills, and the ability to communicate effectively with all levels of management.

• Strong written and verbal communication skills.

• Demonstrated organizational and time-management skills.

• Demonstrated leadership skills with a sense of urgency and ownership.

• Strategic minded; always thinking about how you can make your curriculum better and more effective.

• Creative and problem solving skills to invent new ways to accommodate the learning needs of contemporary learners.

• Strong interpersonal skills with the ability to win people over.

• Background and experience as a trainer.

• Enjoy laughing and not taking the 'bumps in the road' too seriously.
• Read and familiar with the book by Christopher Voss "Never Split The Difference" a plus!

Perks:

• Competitive compensation
• Medical, Dental and Vision insurance
• 401K
• Paid holidays and vacation
• Monthly celebrations
• Casual dress code
• Free snacks & drinks
• Gym Facilities On-Site and so much more!

There are lots of career opportunities for you as we grow! Jump in the water NOW!

BILLSHARK is looking to build our team with people who share our core values - tenacity, hunger and camaraderie.

Discrimination is Against the Law. BILLSHARK complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BILLSHARK does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. BILLSHARK is an equal opportunity employer.