Project Management Manager (Utilities CIP)

Under direction of the Planning and Projects Director, the Project Management Manager performs highly advanced project planning and project portfolio management; develops, updates, and ensures adherence to Tampa Bay Water’s Project Management Methodology including the administration and governance of the project and portfolio management software; and is responsible for the annual update and delivery of the Agency's Capital Improvements Program. The Project Management Manager has an advanced and comprehensive technical knowledge of water-related infrastructure planning, permitting, engineering design, project financing and funding, grant management, scheduling, property acquisition, and project construction delivery methods such as Design-Bid-Build, Design-Build, Progressive Design-Build, and Construction Manager at Risk. The Project Management Manager ensures the proper distribution and allocation of resources, the implementation of budgets and the quantification of monetary and schedule risk and impact. In addition to those duties, the Project Management Manager will frequently need to provide schedule and budget outlines and financial reports to the Executive Team and the Tampa Bay Water Board Members. The Project Management Manager supervises the Project Managers. Must have proven effective communication, leadership, and team building skills.

ESSENTIAL FUNCTIONS:

Leadership

• Develops the Project Management’s Department budget and work plan.
• Assess the Project Management’s Department performance using performance metrics.
• Research methods to improve the Project Management’s Department, the Division, and the Agency as a whole.
• Supports colleagues in the Planning & Projects Division in setting budgets, compliance with applicable regulations and contracts, and making determinations involving decisions to in-source or out-source work activities.
• Provides effective verbal and written communication to board members, member government staff, regulatory agencies and other stakeholders as needed to educate, advocate, and communicate Planning & Projects Division goals and initiatives.
• Manages the or participates in the negotiations of Memoranda of Understanding and Joint Project Agreements with external stakeholders including member governments, other state and local agencies and private utilities.
• Engages the public by making presentations and responding to public inquiries and concerns.
• Works effectively with all levels of management and other colleagues and demonstrate initiative, judgment, customer service orientation, and ability to anticipate needs of the organization.
• Participates in Agency’s cross-functional activities focused on solving business issues.
• Assists the Planning and Projects Director with setting the strategic vision and departmental goals and ensures execution of all support strategies and programs such as the Energy Management Program, Capital Improvements Program, and Project Management Methodology.

Project Portfolio Management

• Oversees the annual update of the Capital Improvements Program Plan.
• Oversees the prioritization and ranking of capital projects included in the Capital Improvements Program.
• Oversees the development of the annual and quarterly planned expenditures forecasts of Capital Improvements Program projects.
• Oversees the delivery of the Capital Improvements Program and overall projects portfolio.
• Oversees the Capital Improvements Program Risk Management Team and manages risks, issues, and takes corrective measures.
• Oversees the development of projects or programs scope of work, schedule, cost estimates, and risk, permitting, property, stakeholders, and procurement plans.
• Coordinates projects and interdependencies.
• Assign project management resources.
• Oversees the development of Capital Improvements Program reports (e.g., quarterly reports, monthly meetings, tasks authorizations, and close-out reports, etc.) and appropriate Board Actions.
• In coordination with the Project Managers and Engineering and Construction Senior Manager evaluates and recommends projects delivery approach such as Design-Bid-Build, Design-Build, Progressive Design-Build, and Construction Manager at Risk.
• In coordination with the Engineering and Construction Senior Manager evaluates projects Engineering, Surveying and Construction resources.
• Oversees updates to Tampa Bay Water’s Project Management Methodology.
• Ensures adherence to Tampa Bay Water’s Project Management Methodology by staff under charge and Project Managers in other departments.
• Evaluates Project Management-related training needs and coordinates the training curriculum of the monthly PM (Project Management) Academy.
• Administers and develops governance of the project/portfolio management software and ensure training and guidance is provided to users.
• Develops and maintains professional relationships and coordinates projects, programs, and portfolio activities with internal and external stakeholders.

Supervisory

• Provides direct supervision to Project Management Department employees. Supervisory duties include assigning and reviewing work, maintaining standards through effective planning and coordination of activities to ensure proper and effective delivery of projects and programs.
• Motivates Project Management employees to give best efforts by goal setting, coaching, mentoring, and communicating performance expectations, offering recognition, and holding staff accountable for results.
• Accurately assesses the strengths and weaknesses of Project Management employees and gives timely and constructive feedback.
• Supports and guide Project Management employees with negotiations of professional and construction services agreements and amendments.

Other

• Observes Safety Policies and Procedures in accordance with the Agency Safety Program.
• Performs related work as directed.

Disaster Service Worker: Employees of Tampa Bay Water are, by State and Federal law, Disaster Service Workers. In the event of a declaration of emergency, any employee may be assigned activities that promote the protection of public health and safety or the preservation of lives and property, either at the Agency or within the local or their own community.

MINIMUM TRAINING AND EXPERIENCE:

• Eight (8) or more years professional work experience managing water infrastructure projects, programs and/or project portfolios using formal project/program management methodology, techniques, and tools.
• Five (5) or more years of experience managing or supervising employees and/or contractors.

• Three (3) or more years of experience updating and managing the delivery of a Capital Improvements Program.

KNOWLEDGE, SKILLS & ABILITIES:

• Experience developing, implementing, and maintaining effective water supply planning policies, processes, and procedures and/or experience in creating and maintaining complex project/program deliverables such as project charters, statement of work, project status reports, communication plans, risk management plans, and budgets.
• Experience in managing complex project/program issues, scope of work, and quality while bringing projects/programs to successful completion within budget and schedule.
• Experience managing high-risk capital (i.e., construction) projects.
• Strong analytical, problem-solving, and administrative skills.
• Proficiency with software tools such as Microsoft Teams, SharePoint, Word, Excel, Project Schedule, and Power Point
• Proficiency with Project/Portfolio Management Software.
• Effective communication skills, including verbal and written.

• Strong negotiation skills.

• Ability to ask for input, offer help without being asked, accept suggestions and work with others to solve problems.
• Ability to demonstrate strong two-way communication skills, including the ability to listen explain, and facilitate.
• Ability to establish and maintain a positive customer service attitude and effective working relationships with internal and external customers.
• Ability to work effectively in a team-based organization focused on continuous improvement.
• Ability to work flexible hours as needed.
• Ability to understand and interpret complex policies, protocols, and procedures.

MINIMUM EDUCATION REQUIRED:

• Bachelor’s Degree in business administration, project management, public administration, engineering, or similar from an accredited college or university.

Preferred Education:

• Master’s Degree or higher in business administration, project management, public administration, engineering, or similar from an accredited college or university.

REQUIRED LICENSES AND CERTIFICATIONS:

• Project Management Professional (PMP) and/or Program Management Professional (PMP) Certification from the Project Management Institute or ability to obtain.
• Valid driver’s license.

MINIMUM STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

Physical Abilities: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Abilities: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Environmental Requirements: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.

Employees in this role must show proficiency and will be rated on the following performance indicators/competencies:

• Job Knowledge
• Work Planning & Initiative
• Communication Skills
• Problem-Solving & Decision Making
• Productivity (Quantity & Quality of Work)
• Interpersonal
• Teamwork
• Leadership
• Supervisory Skills
• Team Development
• Staff Development & Performance Management
• Resource Management