Customer Service Representative

A-Line Staffing is now hiring Customer Service Representative in Cumberland, RI. The Customer Service Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Customer Service Representative position, please contact Crystal Hitchcock at 586-710-7948 or chitchcock@alinestaffing.com

Customer Service Representative Compensation

• The pay for this position is $18.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Customer Service Representative Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is Monday-Friday, 9am-2pm

Customer Service Representative Responsibilities

• The primary responsibilities are to verify insurance coverage for potential new clients.
• Additionally, this person will re-verify insurance coverage for existing patients in order to process patient prescription needs successfully and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers.
• This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage, as well as knowledge of government and patient assistance programs. Strong attention to detail, and proven analytic and problem solving.

Customer Service Representative Requirements

• 1+ year of experience working in a call center/customer service role
• High School Diploma or GED
• Attendance is mandatory for the first 90 days

If you think this Customer Service Representative position is a good fit for you, please reach out to Crystal Hitchcock - feel free to call, e-mail, or apply to this posting!