Customer Marketing Operations Associate

Title: Customer Marketing Operations Associate
Pay Rate: $26/hr
Job Type: 8+ month contract (Jan 2025)
Location: San Francisco, CA 94105 (Remote)

Job Code: JPC-9893/33106304

Tekberry is looking for a highly qualified and motivated Operations Associate to work with our client, a top-tier identity cloud software and web services company. As a W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Job Brief:

The Customer Marketing team is responsible for capturing and sharing our customers' success stories as well as elevating their voices throughout our go-to-market efforts. We are looking for a Customer Marketing Operations Associate (contractor) to support customer marketing data entry, content development, and assist in customer marketing operations. To be successful in this role, this person must be a communicative self-starter, highly collaborative, detail-oriented, and willing to dive into the details surrounding our customers.

Projects & Responsibilities will depend on the needs of the team. However, the following can be anticipated:

• Assist with team reporting and dashboards in Asana and Salesforce
• Review customer contracts for branding and marketing agreements and record in Okta databases.
• Maintain and report on Customer Marketing account repository in Asana
• Maintain team documents, folders, systems, etc. and suggest alternatives to help the team work more efficiently
• Help project manage customer marketing programs, ie: customer hero photo shoots to include scheduling, staffing, routing content for customer approval, and building and updating trackers in Google sheets
• Support various projects and initiatives that help fuel the customer marketing pipeline
• Provide supplementary support for Adhoc customer initiatives, tasks, and projects"

Skills:

• 2-3 years of operations experience preferred
• 2-3 years of data entry and Excel experience preferred
• Highly motivated, self-starter attitude. Ability to drive projects forward without manager intervention
• Strong project management and organizational skills
• Strong social and communication skills, both written and verbal. Proactively communicating priorities, roadblocks and updates is crucial for this role.
• Deeply organized and detail-oriented
• Proven ability to build and maintain relationships
• Ability to collaborate with team members while finding opportunities to provide value as an individual contributor
• Preferred tools: Salesforce, Asana, and Google Suite

We need hard working, reliable employees. Tekberry offers a $100 reward for referrals!

Tekberry Inc., a Soal Technologies company, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.

Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at https://tekberry.com/search-jobs/

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