Dental Business Associate

We are seeking a dynamic and motivated Dental Business Associate to join our team. As a Dental Business Associate, you will play a crucial role in the smooth operation and growth of our dental practice. You will be responsible for a variety of administrative and business-related tasks, ensuring that our office runs efficiently and effectively.

Key Responsibilities:

1. Patient Relations:

   • Greet patients warmly and ensure they feel welcome and comfortable.
   • Schedule appointments and manage the appointment calendar efficiently.
   • Answer phone calls and respond to inquiries in a professional and courteous manner.
   • Assist patients with insurance claims and billing inquiries.

2. Administrative Duties:

   • Maintain patient records accurately and confidentially.
   • Manage inventory of office supplies and equipment.
   • Coordinate with vendors and suppliers for ordering supplies and equipment.

3. Financial Management:

   • Process payments and handle billing procedures.
   • Monitor accounts receivable and follow up on outstanding balances.
   • Assist in preparing financial reports and budgets.
   • Work closely with the practice manager to ensure financial goals are met.

4. Business Development:

   • Assist in marketing efforts to attract new patients and retain existing ones.
   • Participate in community outreach events and promotional activities.
   • Identify opportunities for growth and improvement within the practice.

5. Team Collaboration:

   • Collaborate with dentists, hygienists, and other staff members to provide excellent patient care.
   • Communicate effectively with team members to ensure smooth workflow.
   • Foster a positive and supportive work environment.

Qualifications:

• Bachelor’s degree in business administration, healthcare administration, or a related field preferred.
• Previous experience in a dental office or healthcare setting is advantageous.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in dental software systems and Google Office Suite.
• Knowledge of insurance billing and coding procedures.
• Attention to detail and accuracy in record-keeping.
• Ability to work independently and as part of a team.