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How much do medical information associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for medical information associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What does a medical information associate do?

A Medical Information Associate is responsible for providing accurate, up-to-date, and unbiased medical and scientific information to healthcare professionals, patients, and internal stakeholders. They respond to inquiries about pharmaceutical products, ensure compliance with regulations, and document all communications. Their role often includes reviewing medical literature, preparing standard response documents, and supporting pharmacovigilance by identifying and reporting adverse events.

What are the key skills and qualifications needed to thrive as a medical information associate, and why are they important?

To thrive as a Medical Information Associate, you need a background in life sciences, strong analytical skills, and familiarity with medical terminology, often supported by a relevant degree. Expertise in databases, pharmacovigilance systems, and regulatory compliance tools, as well as experience with medical writing software, is typically required. Excellent communication, attention to detail, and the ability to manage multiple tasks are crucial soft skills in this role. These skills ensure the accurate dissemination of medical information, compliance with regulations, and effective support to healthcare professionals and patients.

What are some common challenges faced by medical information associates when responding to healthcare professional inquiries?

Medical Information Associates often encounter challenges such as addressing complex or nuanced clinical questions from healthcare professionals while ensuring all responses are compliant with regulatory guidelines and company policies. They must balance providing accurate, evidence-based information with the need for timely responses, often under tight deadlines. Additionally, managing high inquiry volumes and staying updated on new product data and therapeutic areas are regular parts of the role. Strong communication skills and attention to detail are essential for navigating these challenges effectively.

What is a medical information associate?

A medical information associate is a professional responsible for providing accurate, up-to-date medical and product information to healthcare providers, patients, or internal teams. They often review scientific data, ensure compliance with regulations, and may use tools like medical databases or CRM systems to support communication and documentation.
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Medical Information Associate jobs near you
Infographic showing various Medical Information Associate job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, 33% Part Time, 17% Temporary, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $61,369 per year, or $29.5 per hour.

Medical Information Associate I

Thermo Fisher

Wilmington, NC • On-site

Other

Posted 2 days ago

New

Job description

Medical Information Associate

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Join our team at Thermo Fisher Scientific as a Medical Information Associate, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide technical and medical information, and/or perform intake of adverse events/product complaints with quality customer service. You will analyze and research inquiries and document interactions according to organizational, client and regulatory guidelines. This role offers professional development opportunities while contributing to groundbreaking scientific advances.

Education:

  • High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years) including 1+ year of medical or life-sciences experience, training or education.

Requirements:

  • Strong verbal and written communication skills
  • Strong language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
  • Solid computer and keyboarding skills
  • Good interpersonal skills
  • Ability to work independently as well as part of a team.
  • Ability to interpret client provided medical and technical information
  • Organizational and time management skills
  • Ability to maintain a positive and professional demeanor in challenging circumstances

Rotating shifts may be required

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