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Medical Information Associate Jobs (NOW HIRING)

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Medical Information Associate information

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How much do medical information associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for medical information associate in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What does a medical information associate do?

A Medical Information Associate is responsible for providing accurate, up-to-date, and unbiased medical and scientific information to healthcare professionals, patients, and internal stakeholders. They respond to inquiries about pharmaceutical products, ensure compliance with regulations, and document all communications. Their role often includes reviewing medical literature, preparing standard response documents, and supporting pharmacovigilance by identifying and reporting adverse events.

What are the key skills and qualifications needed to thrive as a medical information associate, and why are they important?

To thrive as a Medical Information Associate, you need a background in life sciences, strong analytical skills, and familiarity with medical terminology, often supported by a relevant degree. Expertise in databases, pharmacovigilance systems, and regulatory compliance tools, as well as experience with medical writing software, is typically required. Excellent communication, attention to detail, and the ability to manage multiple tasks are crucial soft skills in this role. These skills ensure the accurate dissemination of medical information, compliance with regulations, and effective support to healthcare professionals and patients.

What are some common challenges faced by medical information associates when responding to healthcare professional inquiries?

Medical Information Associates often encounter challenges such as addressing complex or nuanced clinical questions from healthcare professionals while ensuring all responses are compliant with regulatory guidelines and company policies. They must balance providing accurate, evidence-based information with the need for timely responses, often under tight deadlines. Additionally, managing high inquiry volumes and staying updated on new product data and therapeutic areas are regular parts of the role. Strong communication skills and attention to detail are essential for navigating these challenges effectively.

What is a medical information associate?

A medical information associate is a professional responsible for providing accurate, up-to-date medical and product information to healthcare providers, patients, or internal teams. They often review scientific data, ensure compliance with regulations, and may use tools like medical databases or CRM systems to support communication and documentation.
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Infographic showing various Medical Information Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,369 per year, or $29.5 per hour.

Part Time Evening Information Associate - Sunnyview Hospital

Schenectady, NY • On-site

Trinity Health
Health Care and Social Assistance • 10K+ employees

$16.20 - $20.75/hr

Other

Posted 12 days ago


Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz


Job description

Employment Type:

Part time

Shift:

Evening Shift

Description:

Information Associate - Sunnyview Hospital

Part Time Evenings, 24 hours weekly

Sunnyview Hospital's Neurology Unit is looking for an Information Associate to join their team in a Part Time Evening Shift role.

Position Summary

As a member of the Patient Care Centered Team, the Information Associate provides clerical, communication, reception, supply management and other supportive services for the Unity to ensure high quality services to patients, family members and other hospital staff.

Principal Responsibilities

Maintaining the patients' medical record:

  • Accurate identification of all patient forms and correct organization of medical records

  • Organizes chart when patient is transferred to another unit and updates chart forms daily in medical record

  • Reviews medical record each shift for consults

  • Copies medical record as needed, Deletes medical record of long-term patients as needed

  • Scans all Patient Advance Directives to EPIC

  • Prepares medical record at discharge

  • Collates discharged patient records for Medical Records and Care Center

  • Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.

  • Attaches loose reports to the proper record

  • Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.

Reception:

  • Acts as a receptionist for the unit.

  • Answers, screens and routs telephone calls correctly

  • Assists patients', families and the public

  • Answers nurse/patient intercom system and relays information to responsible person

  • Contacts patients family or doctor as directed

  • Ascertains identity of all persons

  • Faxes medical information to physicians and Insurance carriers as requested

General Tasks:

  • Maintains adequate level of supplies. Obtains and returns equipment to proper department

  • Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices

  • Responsible for filing daily assignment sheet by shift

  • Receives, opens and appropriately distributes center mail

  • Receives, opens and appropriately distributes materials faxed to center

  • Ordering Unit Supplies through PeopleSoft

Support of Unit Functions:

  • Making sure patient's names are written on daily assignment sheets.

  • Maintaining bulletin boards

  • Reporting maintenance issues through Facilities Maintenance Work Order System

  • TIS Service Now Self Self-Service

  • Checking all computer equipment to assure working properly

  • Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)

  • Preceptor for new IA's as assigned by Sr. IA or Operations Manager

  • Unit specific responsibilities as assigned by Sr. IA or Operations Manager

  • Clinical Engineering Work Orders

  • Daily check of unit Voalte Phones

Requirements

  • High School Diploma required, AAS preferred

  • Minimum of two years' work experience in a health-related area

  • Exceptional interpersonal skills

  • Good organizational and time management skills

  • Knowledge of medical terminology

  • Knowledge of various health insurances

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran


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About Trinity Health

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Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US