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Medical Information Assistant Jobs (NOW HIRING)

Med Communications

... Assist Senior Leadership with daily management of medical information Clinical Staff coverage. • Assist with education of medical information students and fellows as needed. • Assist Senior ...

Neurelis Inc

Director, Medical Information

San Diego, CA · On-site

$213K - $237K/yr

The Director, Medical Information, supports Neurelis' Medical Information function by leading the ... Participate as a subject matter expert during internal audits and assist Regulatory, Quality, Drug ...

Oasis Dermatology

Medical Assistant

Winter Park, FL · On-site

$18 - $22/hr

Obtain and record vital signs, patient histories, and relevant medical information. * Assist providers with dermatological procedures (biopsies, excisions, cosmetic treatments, etc.). * Prepare exam ...

Luminis Health

Customer Information Assistant

Lanham, MD · On-site

$17.25 - $23.75/hr

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of ... E. values, provides requested information and transfers calls as appropriate within the ...

Novartis

... and to its partners. Assist in internal audit and external inspection preparedness ensuring ... medical information/drug information, and/or relevant clinical experience Ability to acquire ...

Luminis Health

Customer Information Assistant

Lanham, MD · On-site

$17.25 - $23.75/hr

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of ... E. values, provides requested information and transfers calls as appropriate within the ...

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How much do medical information assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for medical information assistant in the United States is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.88 per hour, depending on experience, location, and employer.

Is a HIM degree worth it?

A Health Information Management (HIM) degree can be valuable for a Medical Information Assistant, as it provides knowledge of medical records, coding, and healthcare data management. This degree can improve job prospects and may be required for certain positions, often complemented by certifications like RHIT or RHIA. It prepares individuals for roles involving medical record accuracy, compliance, and health data analysis.

What does a health information assistant do?

A health information assistant supports healthcare providers by managing patient records, organizing medical data, and ensuring accurate documentation. They often use electronic health record (EHR) systems and require attention to detail, confidentiality, and good communication skills.

What are Medical Information Assistants?

Medical Information Assistants are administrative professionals who support healthcare teams by managing and organizing medical information, records, and communications. They often handle patient inquiries, maintain medical databases, and ensure the accuracy and confidentiality of patient records. Their role is crucial for the smooth operation of healthcare facilities, as they help streamline communication between patients, doctors, and other medical staff. Medical Information Assistants may also assist with scheduling, data entry, and regulatory compliance tasks.

What is the difference between Medical Information Assistant vs Medical Secretary?

AspectMedical Information AssistantMedical Secretary
CredentialsTypically requires healthcare-related certifications or trainingUsually requires administrative or secretarial training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Job FocusProviding medical information, patient support, data managementScheduling, correspondence, administrative tasks
Employer & Industry UsageHealthcare providers, medical facilitiesMedical practices, hospitals, healthcare organizations

While both roles support healthcare operations, Medical Information Assistants focus on patient communication and medical data, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps job seekers identify the right career path in healthcare support roles.

What are the main challenges Medical Information Assistants face when handling inquiries from healthcare professionals and patients?

Medical Information Assistants often navigate the challenge of providing accurate, up-to-date responses to complex medical queries while adhering to strict regulatory and confidentiality standards. Balancing high inquiry volumes, especially during product launches or safety concerns, can require strong organizational and communication skills. Additionally, they must collaborate closely with medical, regulatory, and pharmacovigilance teams to ensure consistent messaging and appropriate escalation of adverse event reports. This role offers a dynamic work environment where adaptability and teamwork are key to success.

What is the highest paying medical assistant job?

The highest paying medical assistant roles are typically specialized positions such as clinical or administrative supervisors, or those working in high-demand settings like outpatient care or specialty clinics, with salaries reaching up to $50,000 to $60,000 annually. Advanced certifications, additional skills, and experience can lead to higher compensation in these roles.

What jobs pay 4000 a week without a degree?

A Medical Information Assistant typically does not earn $4,000 a week without specialized training or certification. High-paying roles that can reach this level without a degree include sales managers, real estate brokers, or certain skilled trades like commercial pilots or tech sales, which often require experience, licensing, or certifications rather than a formal degree.

What are the key skills and qualifications needed to thrive as a Medical Information Assistant, and why are they important?

To thrive as a Medical Information Assistant, you need strong organizational skills, attention to detail, basic medical terminology knowledge, and at least a high school diploma or equivalent. Familiarity with medical record systems, database management software, and electronic health records (EHRs) is typically required. Excellent communication, discretion, and customer service skills help you effectively interact with patients and healthcare professionals. These competencies ensure accurate information handling, patient confidentiality, and efficient support within healthcare environments.
What cities are hiring for Medical Information Assistant jobs? Cities with the most Medical Information Assistant job openings:
What are the most commonly searched types of Medical Information jobs? The most popular types of Medical Information jobs are:
What states have the most Medical Information Assistant jobs? States with the most job openings for Medical Information Assistant jobs include:
Medical Information Assistant jobs near you
Infographic showing various Medical Information Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,370 per year, or $19.9 per hour.
Medical Information Manager

Medical Information Manager

Med Communications

On-site

Full-time

Re-posted yesterday

Job description

POSITION SUMMARY
The Medical Information Manager (MIM) is expected to demonstrate expertise in assigned pharmaceutical products and devices, and to utilize this expertise to respond to inquiries from Health Care Professionals via appropriate exchange of scientifically accurate, focused, and balanced scientific knowledge. Consumer inquiry support may also be required with some clients. The MIM actively participates in training and quality processes and serves as a resource to other staff within the department. In addition, the MIM acts as a managing professional responsible for implementation of medical information services.
ESSENTIAL FUNCTIONS
• Respond to unsolicited verbal and written medical information inquiries from HCPs and consumers in a prompt, accurate, and compliant manner.
• May provide afterhours medical information coverage.
• Collect and report adverse event data and product complaint data to drug safety departments and quality departments, respectively, within required timeframe.
• Demonstrate ongoing scientific and business expertise relevant to therapeutic areas, including products, disease state management, emerging therapies, and the competitive landscape.
• Thoroughly and accurately document cases in medical information database, consistent with Client operational procedures.
• Provide medical information support via multiple venues including virtual presentations and medical meeting booth coverage if requested.
• Comply with all guidelines, policies, legal, regulatory, and compliance requirements.
• Meet or exceed service levels and targets for internal and external customers.
• Participate in scientific training, as appropriate, to support assigned brands.
• Participate in training of new hires or staff changing support areas.
• Maintain active role in the Quality Assurance process.
• Create and review custom response letters consistent with company operational procedures.
• Identify new opportunities for Client-related services.
• May serve as a team lead or key contact for communications between the Client and Med Communications team.
• Maintain active role in Quality Assurance process, including case monitoring and monitoring of performance indicators.
• Monitor staff availability to ensure adequacy of live phone call coverage during business hours.
• Guide Clinical Staff in contact or case handling as needed in accordance with Client policies and procedures.
• Regularly ensure that network files related to Client are up-to-date and readily accessible by team.
• Communicate a cumulative perspective regarding abnormal trends of inquiries to the client. Obtain and maintain expertise on client product and processes identifying trends, glitches, or opportunities for improvement.
• Identify and communicate needs for new or updated medical information documents/processes.
• Ensure that applicable Quality Assurance SOPs are executed as required.
• Create, review, and provide feedback on Work Instructions, Handling Guides, or other process documents to ensure Med Communications maintains compliance with Client quality guidelines and key performance metrics.
• Identify, initiate, and monitor to completion any resolution actions with regards to complaint management.
• Coordinate directly with leadership regarding any updated Client operational procedures necessitating MIA training.
• Immediately notify Client of any breach in normal function, such as a fire drill or other necessary evacuation or IT issues, which would preclude normal operations.
• Implement and maintain medical information services for Clients in accordance with applicable contracts.
• Coordinate with Client in development of curriculums and training plans for Clinical Staff members including investigational and marketed products. Regularly review such curriculums and plans.
• Coordinate with Client to schedule meetings and training sessions, and to ensure that all team members meet all required training requirements.
• Coordinate and lead Client training or meetings at headquarters.
• Coordinate scheduling of afterhours professional coverage monthly, if needed.
• Plan and monitor resource allocation of Clinical Staff team members.
• Provide input on hiring of new Clinical Staff to Management Team.
• Communicate and ensure integration with key Medical Affairs roles and other key stakeholders throughout the business.
• Develop strategic business relationships with select key internal stakeholders (i.e., Business Development).
• Supervise assigned Clinical Staff including completion of performance evaluations.
• Assist Senior Leadership with daily management of medical information Clinical Staff coverage.
• Assist with education of medical information students and fellows as needed.
• Assist Senior Medical Information Specialist with daily functions, training of new hire Clinical Staff, and mentoring Medical Information Specialists on team.
• Assist Senior Leadership in regularly analyzing Clinical staff productivity in order to make recommendations for training and coverage needs.
• Communicate company information and medical information service changes directly to appropriate Med Communication staff.
POSITION QUALIFICATIONS
• Above-average attention to detail, teamwork, and initiative.
• Ability to multitask.
• Ability to interact with other departments within the company and be proficient in e-mail and verbal communication.
• Proficient in Microsoft Outlook, Excel, PowerPoint, and Word, and quickly able to learn new software.
• Demonstrated proficiency in drug information communication and management.
• Ability to apply regulatory and compliance guidelines to scientific information exchange.
• Interpersonal relationship building and employee coaching and development skills.
Competency Statements
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer-Oriented - Ability to take care of the client’s needs while following company procedures.
• Detail-Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to conform to a set of values and accepted standards.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare, and manage budgets, and make sound long-term investment decisions.
• Organized - Possesses the trait of being well-organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for, or to deal proactively with, work-related problems.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Tactful - Ability to show consideration for, and maintain good relations with, others.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS AND ABILITIES
Education: Advanced degree in pharmacy (PharmD preferred) or relevant, equivalent clinical experience.
Experience: Three to five years of related experience preferred. Drug Information Residency preferred.
Computer Skills: Prefer proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

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