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Medical Information Manager Jobs (NOW HIRING)

POSITION SUMMARY The Medical Information Manager (MIM) is expected to demonstrate expertise in assigned pharmaceutical products and devices, and to utilize this expertise to respond to inquiries from ...

In this role, you will respond to product-related inquiries, document interactions, and manage ... EST Position Summary The Medical Information Specialist provides technical and medical information ...

Director, Medical Information

San Diego, CA · On-site

$213K - $237K/yr

Support the development, maintenance, and lifecycle management of Medical Information content, including standard response documents, FAQs, scientific slide decks, AMCP dossier content, publication ...

This role involves providing strategic leadership, ensuring compliance with regulatory guidelines, and managing a team of medical information professionals, both internal and external. Work ...

Medical Information Advisor Are you ready to accelerate your potential and make a real difference ... Develop and manage strategic relationships with KOLs and KEEs, leading engagement processes ...

Medical Information Representative

$17.25 - $21.50/hr

Medical Information also plays an important role in post-marketing managing of adverse events and product complaints. As a functional member of the Medical Information Contact Center (MICC) team ...

Medical Information Representative

Overland Park, KS · On-site

$16.50 - $20.75/hr

Medical Information also plays an important role in post-marketing managing of adverse events and product complaints. As a functional member of the Medical Information Contact Center (MICC) team ...

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Medical Information Manager information

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$14

$44

$74

How much do medical information manager jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for medical information manager in the United States is $44.26, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $57.69 per hour, depending on experience, location, and employer.

What is the difference between Medical Information Manager vs Medical Writer?

AspectMedical Information ManagerMedical Writer
CredentialsTypically requires a healthcare-related degree and industry certificationsOften requires a degree in life sciences, healthcare, or related fields
Work EnvironmentPharmaceutical companies, healthcare organizations, or medical communication agenciesPharmaceutical companies, medical communication firms, or freelance
Primary FocusManaging medical information, ensuring compliance, and supporting medical teamsCreating, editing, and reviewing scientific and medical documents

The Medical Information Manager and Medical Writer roles share a healthcare background and often work within the pharmaceutical or medical communication industries. However, the Medical Information Manager focuses on managing and disseminating medical data, while the Medical Writer specializes in producing scientific documents. Both roles require relevant credentials and industry experience, but their core responsibilities differ significantly.

What is a Medical Information Manager?

A Medical Information Manager is a professional responsible for overseeing the collection, organization, and dissemination of medical and scientific information within pharmaceutical, biotechnology, or healthcare organizations. They ensure that healthcare professionals, patients, and internal teams receive accurate, up-to-date, and compliant information about medications and therapies. Medical Information Managers also develop standard responses to medical inquiries, support pharmacovigilance activities, and ensure compliance with regulatory requirements. Their role is essential for promoting safe and effective use of pharmaceutical products.

What are the key skills and qualifications needed to thrive as a Medical Information Manager, and why are they important?

To thrive as a Medical Information Manager, you need a strong background in life sciences or pharmacy, experience in medical information, and often an advanced degree such as PharmD, MD, or PhD. Familiarity with medical databases, regulatory software, and compliance systems is typically required, along with certifications like CRP or RAC being advantageous. Excellent communication, analytical thinking, and attention to detail are crucial soft skills for effectively conveying complex information and collaborating with healthcare professionals. These skills ensure the accurate, timely, and compliant dissemination of medical information, supporting organizational integrity and patient safety.

How does a Medical Information Manager collaborate with cross-functional teams within a pharmaceutical company?

Medical Information Managers play a key role in bridging communication between medical, regulatory, and commercial departments. They collaborate closely with medical affairs, pharmacovigilance, and product teams to ensure accurate, compliant responses to healthcare professional inquiries. This role often involves coordinating with subject matter experts to develop and review medical content, training internal teams, and supporting product launches. Effective collaboration ensures consistent messaging and adherence to regulatory standards, ultimately improving patient safety and information quality.
More about Medical Information Manager jobs
What cities are hiring for Medical Information Manager jobs? Cities with the most Medical Information Manager job openings:
What are the most commonly searched types of Medical Information jobs? The most popular types of Medical Information jobs are:
What states have the most Medical Information Manager jobs? States with the most job openings for Medical Information Manager jobs include:
Infographic showing various Medical Information Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $92,054 per year, or $44.3 per hour.
Medical Information Manager

Full-time

Posted 27 days ago


Job description

POSITION SUMMARY
The Medical Information Manager (MIM) is expected to demonstrate expertise in assigned pharmaceutical products and devices, and to utilize this expertise to respond to inquiries from Health Care Professionals via appropriate exchange of scientifically accurate, focused, and balanced scientific knowledge. Consumer inquiry support may also be required with some clients. The MIM actively participates in training and quality processes and serves as a resource to other staff within the department. In addition, the MIM acts as a managing professional responsible for implementation of medical information services.
ESSENTIAL FUNCTIONS
• Respond to unsolicited verbal and written medical information inquiries from HCPs and consumers in a prompt, accurate, and compliant manner.
• May provide afterhours medical information coverage.
• Collect and report adverse event data and product complaint data to drug safety departments and quality departments, respectively, within required timeframe.
• Demonstrate ongoing scientific and business expertise relevant to therapeutic areas, including products, disease state management, emerging therapies, and the competitive landscape.
• Thoroughly and accurately document cases in medical information database, consistent with Client operational procedures.
• Provide medical information support via multiple venues including virtual presentations and medical meeting booth coverage if requested.
• Comply with all guidelines, policies, legal, regulatory, and compliance requirements.
• Meet or exceed service levels and targets for internal and external customers.
• Participate in scientific training, as appropriate, to support assigned brands.
• Participate in training of new hires or staff changing support areas.
• Maintain active role in the Quality Assurance process.
• Create and review custom response letters consistent with company operational procedures.
• Identify new opportunities for Client-related services.
• May serve as a team lead or key contact for communications between the Client and Med Communications team.
• Maintain active role in Quality Assurance process, including case monitoring and monitoring of performance indicators.
• Monitor staff availability to ensure adequacy of live phone call coverage during business hours.
• Guide Clinical Staff in contact or case handling as needed in accordance with Client policies and procedures.
• Regularly ensure that network files related to Client are up-to-date and readily accessible by team.
• Communicate a cumulative perspective regarding abnormal trends of inquiries to the client. Obtain and maintain expertise on client product and processes identifying trends, glitches, or opportunities for improvement.
• Identify and communicate needs for new or updated medical information documents/processes.
• Ensure that applicable Quality Assurance SOPs are executed as required.
• Create, review, and provide feedback on Work Instructions, Handling Guides, or other process documents to ensure Med Communications maintains compliance with Client quality guidelines and key performance metrics.
• Identify, initiate, and monitor to completion any resolution actions with regards to complaint management.
• Coordinate directly with leadership regarding any updated Client operational procedures necessitating MIA training.
• Immediately notify Client of any breach in normal function, such as a fire drill or other necessary evacuation or IT issues, which would preclude normal operations.
• Implement and maintain medical information services for Clients in accordance with applicable contracts.
• Coordinate with Client in development of curriculums and training plans for Clinical Staff members including investigational and marketed products. Regularly review such curriculums and plans.
• Coordinate with Client to schedule meetings and training sessions, and to ensure that all team members meet all required training requirements.
• Coordinate and lead Client training or meetings at headquarters.
• Coordinate scheduling of afterhours professional coverage monthly, if needed.
• Plan and monitor resource allocation of Clinical Staff team members.
• Provide input on hiring of new Clinical Staff to Management Team.
• Communicate and ensure integration with key Medical Affairs roles and other key stakeholders throughout the business.
• Develop strategic business relationships with select key internal stakeholders (i.e., Business Development).
• Supervise assigned Clinical Staff including completion of performance evaluations.
• Assist Senior Leadership with daily management of medical information Clinical Staff coverage.
• Assist with education of medical information students and fellows as needed.
• Assist Senior Medical Information Specialist with daily functions, training of new hire Clinical Staff, and mentoring Medical Information Specialists on team.
• Assist Senior Leadership in regularly analyzing Clinical staff productivity in order to make recommendations for training and coverage needs.
• Communicate company information and medical information service changes directly to appropriate Med Communication staff.
POSITION QUALIFICATIONS
• Above-average attention to detail, teamwork, and initiative.
• Ability to multitask.
• Ability to interact with other departments within the company and be proficient in e-mail and verbal communication.
• Proficient in Microsoft Outlook, Excel, PowerPoint, and Word, and quickly able to learn new software.
• Demonstrated proficiency in drug information communication and management.
• Ability to apply regulatory and compliance guidelines to scientific information exchange.
• Interpersonal relationship building and employee coaching and development skills.
Competency Statements
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer-Oriented - Ability to take care of the client’s needs while following company procedures.
• Detail-Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to conform to a set of values and accepted standards.
• Financial Aptitude - Ability to understand and explain economic and accounting information, prepare, and manage budgets, and make sound long-term investment decisions.
• Organized - Possesses the trait of being well-organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for, or to deal proactively with, work-related problems.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Tactful - Ability to show consideration for, and maintain good relations with, others.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS AND ABILITIES
Education: Advanced degree in pharmacy (PharmD preferred) or relevant, equivalent clinical experience.
Experience: Three to five years of related experience preferred. Drug Information Residency preferred.
Computer Skills: Prefer proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.