Firm Administrative Assistant II

The Opportunity:

Join Frost, where our Administrative Assistants are the backbone of our CPA practice, ensuring seamless operations and exceptional client service. As an Administrative Assistant II, you'll step into a dynamic role where your contributions directly impact our clients and the success of our team.

Your Key Responsibilities:

• Be the Client Liaison: Engage with both new and existing clients, offering impeccable communication and support, setting the standard for client service excellence.
• Master of Tax Management: From assembling and processing tax returns to e-filing and monitoring acceptances, you'll navigate the intricacies of tax administration with precision and expertise.
• Organizational Guru: Take charge of document management, ensuring everything is meticulously organized, scanned, and stored for easy access and retrieval.
• Deadline Dynamo: Manage tax due dates and ensure timely delivery of tax deliverables, demonstrating your commitment to efficiency and reliability.
• Administrative Ace: Handle a variety of administrative tasks with finesse, from managing phone calls and deliveries to maintaining mail systems and office supplies.
• FedEx Maestro: Oversee FedEx administration, managing accounts, coordinating pickups, and ensuring smooth delivery processes.
• Team Player Extraordinaire: Support your colleagues and other Frost locations as needed, contributing to a collaborative and cohesive work environment.
• Reporting Pro: Maintain and submit internal reports on a weekly basis, showcasing your attention to detail and dedication to keeping things on track.
• Champion of Professionalism: Uphold the highest standards of professionalism and client confidentiality in all interactions and tasks.
• Efficiency Expert: Continuously optimize workflows and resources to enhance efficiency and client satisfaction, making a tangible impact on our operations.
• Ambassador of Comfort: Create a welcoming office environment, ensuring spaces are organized, clutter-free, and stocked with essentials for the comfort of clients and colleagues alike.

Qualifications:

• Experience: Bring at least 3 years of administrative assistant experience, demonstrating your ability to thrive in a fast-paced environment.
• Education: Hold a High School Diploma or equivalent qualification, showcasing your foundational knowledge and commitment to learning.
• Preferred Experience: While experience in Public Accounting is preferred, it's not required. We value diverse backgrounds and are open to candidates with relevant experience in other industries.
• Tech Savvy: Possess a thorough understanding of the Microsoft Office Suite (including Word, Outlook, and Excel) and Adobe Acrobat, essential tools for success in this role.
• On-Site Presence: Be ready to work on-site, immersing yourself in the collaborative culture and dynamic atmosphere of our office.
• Join us at Frost, where your expertise and passion for excellence will make a real difference in our clients' lives and our firm's success.

Frost, PLLC’s policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates.

• Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.)
• Any resume or CV submitted to any employee of Frost PLLC without having a signed vendor agreement – within the last year - in place will be considered the property of FACTA.
• To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to hr@frostpllc.com. Any communication through alternative channels shall be deemed invalid for consideration.