Service Manager

The Saint Dallas

Dallas, TX

Full-Time

Job Description

We are looking for a Service Manager to join our team at The Saint in Lower Gaston! The Saint
experience focuses on fresh pasta, dry-aged steaks, and options for vegetarians and vegans.

What we are looking for:

The ability to organize & plan the proper execution of seating daily reservations and organizing floor plans. This is a major focal point as the Service Manager.
The execution of marketing strategies to produce short & long term profitability.
Guest outreach, local area relationships, hotel, convention, apartment building
and seasonal outreach strategies.
Managing Human Resources responsibilities for the restaurant to include: quality hiring, training, creating a work environment that promotes teamwork, performance feedback (coaching and counseling), terminations, scheduling and payroll.
Maintains excellent knowledge of restaurants food & beverage products, menu items and equipment used to perform duties. Effectively communicates with BOH on menu rollouts, specials, changes or 86d items. Scheduling of daily pre-shift meetings with FOH & BOH
Responsible for execution of policies, operating procedures, training programs, directives, menus, rules, regulations and the development of our culture for the restaurant staff.
Owns restaurants execution of F&B initiatives, maintains the highest standards of health, sanitation and cleanliness within all areas of the restaurant.
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
Reacts to any guest complaints and takes any appropriate action. Manages Restaurants guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.

Ideal Candidate:

Candidate must have at least 2 years prior fine dining Managerial experience.
Candidate must have working wine knowledge.
Candidate must be experienced with computers including Microsoft Office.
Candidate must be able to bend and lift to 50 lbs.
Must be 21 years of age or older.
Must be a team leader, player and have a positive can-do attitude.
Candidate must be able to work a flexible schedule, must be able to work weekends, and
holidays.

We offer competitive pay and company benefits!