Count Drop Team Representative

Summary

Performs duties as part of the drop and count collection team. Operates all drop and count team equipment.

Duties/Responsibilities

• Completes the daily collection of bill accepters Cash boxes from slot, Kiosks and JPX kiosks.
• Transports full and empty Transport carts to count room or casino floor ensuring the safety of all guest and employees.
• Opens slot machines, Kiosks and JPX Kiosk doors by following Department Standard operating procedures.
• Operates handheld scanner to scan slot machine asset number and Cash boxes barcodes by following Department Standard operating procedures.
• Counts daily currency from slot drop, Table Games, Kiosks and JPX Kiosk and operates Cummins Allison currency counter equipment.
• Able to work at a fast pace work environment
• Performs rapid counting of large sums of currency counting equipment.
• Performs rapid counting of large sums of currency while ensuring the security of funds.
• Complies with Soboba Tribal Internal Controls and Casino policies and procedures and complies with strict key control procedures.
• Responsible for the daily maintenance of currency counters and troubleshoots equipment problems.
• Performs accurate slot drop counts.
• Performs accurate Kiosk and JPX Kiosk drop counts.
• Performs accurate Table Games counts.
• Performs accurate soft count cash counting functions.
• Ensures all carts are secured and safeguarded at all times.
• Accurately completes paperwork and reports any variances or discrepancies to management.
• Ability to learn and perform the Soboba Service Standards
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Performance Requirements

• To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
• Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
• Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
• Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino’s operations in all its business endeavors.

Education / Qualifications

• Must be 21 years of age, or older.
• High School Diploma or GED equivalent, required.
• Cash Handling experience, preferred.
• Warehouse experience, preferred.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Required to submit to and obtain negative results on all drug and/or alcohol testing

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance
• Medical, Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal