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Soft Count Supervisor Jobs (NOW HIRING)

Emerald Queen Casino

Soft Count Manager

Fife, WA

This is an opportunity for an experienced Soft Count Supervisor ready to take ownership of people, processes, equipment and internal controls while partnering closely with Finance, Cage and Security.

Golden Nugget

Soft Count Clerk

Laughlin, NV · On-site

Under the direction of the Soft Count Supervisor, the soft count clerk is responsible for counting the revenues from all departments in the casino, both gaming and nongaming. Exhibit conduct in ...

The Chickasaw Nation

Soft Count Clerk

Ada, OK · On-site

... with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes ...

The Chickasaw Nation

Soft Count Clerk

Thackerville, OK · On-site

... with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes ...

The Chickasaw Nation

Soft Count Clerk

Thackerville, OK · On-site

... with supervisor or manager * Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter * Completes ...

The Condado Collection

PR · On-site

Accurately document all counts and discrepancies, preparing reports as required by the Soft Count Supervisor or Manager. * Compliance with federal requirements regarding Anti-Money Laundering and ...

Zia Park Casino Hotel Racetrack

Soft Count Member

Hobbs, NM · On-site

$12.25 - $15.50/hr

Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent ... SUPERVISORY RESPONSIBILITIES * This position has no supervisory responsibilities. BRING US YOUR ...

Zia Park Casino Hotel Racetrack

Soft Count Member

Hobbs, NM · On-site

$12.25 - $15.50/hr

Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent ... SUPERVISORY RESPONSIBILITIES * This position has no supervisory responsibilities. BRING US YOUR ...

PENN Entertainment, Inc.

Soft Count Member

Hobbs, NM · On-site

$12.25 - $15.50/hr

Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent ... SUPERVISORY RESPONSIBILITIES * This position has no supervisory responsibilities. Qualifications To ...

Zia Park Casino Hotel Racetrack

Soft Count Member

Hobbs, NM · On-site

$12.25 - $15.50/hr

Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent ... SUPERVISORY RESPONSIBILITIES * This position has no supervisory responsibilities. BRING US YOUR ...

Zia Park Casino Hotel Racetrack

Soft Count Member

Hobbs, NM · On-site

$12.25 - $15.50/hr

Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent ... SUPERVISORY RESPONSIBILITIES * This position has no supervisory responsibilities. BRING US YOUR ...

San Manuel Casino

Drop & Count Staff

Highland, CA

Under direction of the Supervisor, Drop & Count, the Drop & Count Staff verifies all Cages for the ... Maintains security of cage carts, access cards, drop and soft count keys while on duty. 5. Performs ...

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Soft Count Supervisor information

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$24.5K

$59.5K

$116K

How much do soft count supervisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for soft count supervisor in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a soft count supervisor do?

A Soft Count Supervisor oversees the process of counting and verifying cash and other monetary instruments collected from gaming operations in casinos or similar establishments. They manage the soft count team, ensure accurate record-keeping, and guarantee that counting procedures comply with regulatory standards. The supervisor also investigates discrepancies, prepares reports, and ensures the secure transport and storage of money. Their role is critical to maintaining integrity and security in financial operations.

What skills and qualifications are needed to be a soft count supervisor?

To thrive as a Soft Count Supervisor, you need expertise in cash handling, auditing procedures, and a solid understanding of regulatory compliance, usually backed by experience in casino or banking environments. Familiarity with count room equipment, currency counting machines, and casino management systems is typically required. Strong attention to detail, integrity, and leadership abilities help ensure accuracy and team accountability. These skills and qualities are crucial for maintaining financial integrity, preventing losses, and ensuring smooth operations in a highly regulated environment.

How does a soft count supervisor collaborate with other departments within a casino or gaming facility?

A Soft Count Supervisor regularly interacts with teams such as security, finance, and operations to ensure the accurate counting and secure transfer of cash and gaming receipts. They coordinate with security to maintain compliance and safety protocols, and work closely with accounting to verify totals and resolve discrepancies. This cross-departmental collaboration is essential for maintaining the integrity of financial processes and supporting smooth casino operations.

What is the difference between Soft Count Supervisor vs Cash Room Supervisor?

AspectSoft Count SupervisorCash Room Supervisor
CredentialsTypically requires cash handling experience, sometimes a high school diploma or equivalentSimilar credentials, often with additional security or cash management certifications
Work EnvironmentUsually in a casino or bank setting, overseeing soft count operationsIn a secure cash room, managing cash storage and security procedures
Industry UsageCommonly used in casinos, gaming establishments, and banksPrimarily found in casinos and large financial institutions

The Soft Count Supervisor and Cash Room Supervisor roles share similarities in cash handling and security requirements but differ mainly in their specific work environments and focus areas. The Soft Count Supervisor oversees the counting of soft cash, such as chips and tokens, while the Cash Room Supervisor manages the secure storage and movement of cash within the facility.

More about Soft Count Supervisor jobs

What job categories do people searching Soft Count Supervisor jobs look for?

The top searched job categories for Soft Count Supervisor jobs are:

Soft Count Supervisor jobs near you
Infographic showing various Soft Count Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Soft Count Manager | Casino Count Room Operations

Emerald Queen Hotel & Casinos

Tacoma, WA • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Life

Posted 5 days ago

Emerald Queen Casino rating

7.1

Company rating: 7.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

69th of 164 rated casinos

Job description

Lead EQC’s Soft Count team and the daily operation of a secure, highly regulated count room. This is an opportunity for an experienced Soft Count Supervisor ready to take ownership of people, processes, equipment and internal controls while partnering closely with Finance, Cage and Security.


Salary range is based on skills and experience. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.


MINIMUM REQUIREMENTS:

  • High School Diploma or GED required.
  • Three or more years soft count experience handling cash with two year of supervisory work experience required.
  • Ten-key experience required. Some college with emphasis in accounting or business management preferred.
  • Casino experience preferred. Must be able to tolerate a smoke-filled environment.
  • Additional education or related experience may substitute for the minimum requirements of the position.


ESSENTIAL JOB FUNCTIONS:

  • Oversees staff supervision, training, evaluation, interviewing, scheduling, hiring, termination, promoting, disciplining, and authorizing payroll adjustments to include but not limited to payroll action notices.
  • Develops, implements, and monitors department budget; approves purchases, supply orders, and expenditures.
  • Coordinates and oversees all Count Room employee activities to ensure compliance with casino policies and procedures such as recording of the Drop Boxes.
  • Evaluates, recommends and drafts changes to the Soft Count policies, procedures and internal controls to maximize efficiency of the count operation.
  • Working knowledge of Regulatory Compliance for department oversight and to suggest and implement changes as needed.
  • Coordinates with Security, Cage and Finance to ensure proper coordination of Soft Count tasks.
  • Help resolve Soft Count issues by assisting with count room operations as needed to ensure adequate staffing, trained personnel and observe procedures for compliance purposes.
  • Conducts research to effectively resolve Soft Count Room issues.
  • Ensures the Soft Count Room equipment is appropriately maintained.
  • May perform other job-related duties as assigned.


Additional Requirements:

  • All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

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