Utility & Porter - Meat & Seafood Department

Reports To: Meat & Seafood Management

Position Summary:

The Meat Department Utility & Porter play a vital role in maintaining the efficiency and cleanliness of the department while providing exemplary customer service. Responsibilities include fulfilling customer orders, ensuring a tidy and well-organized workspace, adhering to food safety protocols, and monitoring inventory levels. With a positive demeanor and meticulous attention to detail, this position contributes to fostering a welcoming atmosphere for patrons while upholding sanitation standards to guarantee a safe shopping environment. This is not a supervisory position.

Essential Duties & Responsibilities:

• Fulfill customer orders and requests made at the Meat & Seafood counter.

• Provide friendly customer service to all guests with care, respect, and a positive attitude.

• Practice safe food handling procedures.

• Ensure that the product case is full, neat, and attractively merchandised.

• Safely clean other display equipment throughout the day.

• Sweep, clean glass, remove trash, wash dishes, and maintain sanitation for all prep surfaces & tools.

• Monitor product levels in coolers and communicate product levels to supervisors.

• Wash, rinse, and sanitize dishes, utensils, equipment and department facilities.

• Remove trash and maintain sanitation of trash receptacles.

• Maintain sanitary working conditions for staff members.

• Clean floors and other surfaces.

• Maintain order and organization of coolers, freezers, and other department stock areas.

• Receive and properly store goods according to food safety guidelines.

• Practice proper sanitary food handling.

• Provide customer service, including handling customer requests while working on the line.

• Maintain regular, predictable, and punctual attendance for scheduled shifts.

Required Qualifications & Skills:

• Good communication skills.

• Positive attitude and willingness to learn new skills.

• Polite and attentive customer service skills.

• Experience working as a contributing and effective team member.

• Excellent work ethic that emphasizes efficiency and precision.

• Ability to take direction and follow instructions.

• Ability to switch tasks efficiently and effectively.

Special Considerations:

• Ability to lift up to 50 lbs and occasionally 80 lbs

• Working conditions include a fast-paced retail environment that involves long intervals of standing, crouching, and reaching while moving product.

• Exposure to cold temperatures while performing work in meat and poultry coolers and freezers. Occasional outdoor work required.

• Language Skills: intermediate.

• Mathematical Skills: minimum: (Arithmetic, calendar dates/Times)

• Reasoning Ability: minimum.

• Equipment used: power-washer; hot water hose; sanitization equipment; basic tools

Hours per Week: Full-time (40)

FLSA Classification: Non-exempt

Pay Level: I

While the above description encompasses the majority of the responsibilities required of the position, at any time the Management may request that an employee perform reasonable additional duties, which may be required for the safe and smooth operation of the store.

Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Market complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Western Market expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Western Market’s employees to perform their job duties may result in discipline up to and including discharge.

It is the policy of Western Market to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Western Market is prepared to modify or adjust the work environment to make reasonable accommodations to the known physical or mental limitations of the employee to enable the employee to perform the essential functions of the position for which the employee has been hired or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact Chris Wiesman in Human Resources at hr@westernmkt.com.