Vice President, User Experience (UX)

Xometry

North Bethesda, MD

Full-Time

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry allows physical product designers and inventors to get their metal and plastic parts priced, ordered and manufactured quickly and easily online. We produce custom parts that are used in life-saving medical devices, airplanes, rockets, self-driving cars and a lot more. Before Xometry it could take a week just to get a quote. Try out our instant-quoting UI at https://xometry.com/testdrive. I bet you already have ideas on how we can improve it. We also own and operate thomasnet.com, the leading resource for matching industrial and commercial buyers and suppliers.

We are looking for a VP of UX to lead our team of UX professionals and own the experience strategy across our different products. You'll be in close partnership with our Chief Product Officer and Chief Technology Officer to coach, lead, and transform the Product, UX, and Technology organizations into empowered, outcome-oriented product teams. This leader will have a team of 12 reporting directly to the Chief Product Officer.

Responsibilities:

Lead the user experience strategy of our customers and suppliers across our different products
Coach and develop a talented and motivated team of UX professionals across Design, Research and Writing
Be a strong, active advocate for applying user-centered practices across the organization, not just within UX
Become an expert in the various types of users and products that we serve
Partner closely with the CPO and CTO to evolve and transform our product operating model
Guide our quarterly planning process by forming and prioritizing cross-functional objectives with the CPO and CTO

You may be a good fit if:

You have at least 12+ years of experience in UX, including working in modern, outcome-oriented product organizations
You have 5+ years of experience managing UX designers
You have led an organization of at least 15 people, and have managed managers
You have experience developing and elevating UX leadership in Product development organizations
You know how to create and leverage both qualitative and quantitative insights to craft compelling stories and strategic context
You take collaboration and feedback seriously, and bring a wealth of practices and approaches to foster strong collaborative cultures
You love coaching and developing people
Bonus: You have worked in companies where service design was an important component of their UX practices

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Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.