ASC Manager

Key Duties and Responsibilities

Provides leadership and is accountable for

• The daily operation of the center.
• As directed by the Governing Board, ensuring compliance with policies and procedures and conducts monitoring activities as assigned so that center maintains compliance with accreditation standards and regulations.
• Serving, along with the Medical Director as a liaison between the Governing Board, the Medical Staff and all departments of the center.
• Working closely with the Medical Director and reports the pertinent activities concerning the center to the Governing Board at regular intervals.
• Designating a person responsible for the center in the absence of the Manager.
• Fosters positive public relations.

Oversees Services

• Ensures that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.
• Manages the clinical departments of nursing, central supply, medical records, and housekeeping, and supervises the contracted services to include pathology, janitorial, pharmacy consultant, laundry and biomedical engineering.
• Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follows-up on repairs.

Oversees Operations

• Develops, monitors and controls the staffing needs
• Monitors and controls the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives.
• Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements in collaboration with the CSO Director of Supply Chain.
• Foster positive work relationships among all departments of the center and act as liaison between Central Service Office and all staff at the center.
• Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff.

Ensures solid human resources practices

• Holds routine staff meeting outlining goals and priorities of the center.
• Manages exempt and non-exempt employees in accordance with the center policies utilizing sound principles of practice and fairness.
• Evaluates performance of direct reports as reviewing staff performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee.
• Reviews and approves the disciplinary action and/or discharge of employees in consultation with Proliance Surgeons Human Resources.
• With Board approval, approves the addition or deletion of positions.
• Recruits, evaluates and approves applicants for employment in new or vacant positions.
• Monitors employee productivity and assures efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume.
• Implements a program of job based orientation, training, and ongoing evaluation for all employees.
• Manages all employee files and records.
• Provides educational opportunities for professional staff development.
• Promotes the implementation of positive customer relations by the employees and physicians.

Implements and evaluates a continuous Performance Improvement Program

• Administers the infection control program and medical staff review of the quality improvement program.
• Identifies, reports on quality care issues and as directed implements corrective measures.
• Monitors statistical indicators to use in evaluating the overall operations and quality of care provided.
• Submits required reports to CSO team and participates in benchmarking and outcomes programs.
• Serves as a member of the Quality Improvement Committee.

Medical Staff

• Processes the privileging of practitioners of the ASC.
• Collaborates with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis.
• Collaborates with the Medical Director and serves as a liaison in problem areas with the medical staff.
• Promotes positive relationships between employees and physicians.

Administrative Representative

• Attend Proliance Surgeons administrative meetings representing the center.
• Act in accordance with the vision, mission, and business philosophy of the center and Proliance Surgeons.
• Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration.
• Stay current in changes in the healthcare environment, such as reimbursement, clinical practice standards, regulatory and legislative issues and laws, and act accordingly in the best interest of the center.

Education and Experience.

• Registered nurse in Washington State, experience as a circulating, perioperative nurse or critical care environment (ER, ICU, etc.)
• Two or more years of ASC experience, with an interest in learning regulatory compliance.
• Experience in peri-operative nursing (OR and/or PACU) or a Critical Care environment (ER, ICU, etc.)
• Strong Microsoft Excel, Outlook and Word skills; ASC practice management systems and electronic medical records.
• Registered Nurse - Washington State License.
• BLS & ACLS certification.

Knowledge, Skills and Abilities.

• Skilled leader with a collaborative style who influences change and builds consensus for ideas and recommendations that move teams forward.
• Compassion for colleagues and subordinates and able to sustain collegiality and team orientation in a high performance culture.
• Leverages strengths-based leadership to give effective, meaningful feedback, develop others, and maximize employee engagement
• Ability to serve as clinical provider, hands-on manager and a high performing individual contributor.
• Excellent judgment, understands what s/he does not know and what questions to ask to reach well informed decisions that minimize risk.
• Maintains focus on Mission and core values
• Listens with sensitivity and openness
• Actively seeks constructive feedback and remains open and receptive to it
• Anticipates the information needs of others
• Capable communicator who is able to articulate ideas, thoughts and questions clearly and appropriately.
• Works together with Medical Director & Board to monitor key performance indicators to include: Case volumes, OR Utilization Rates, expense metrics
• Takes personal responsibility for customer satisfaction and service excellence, anticipating the needs of our customers and keeping abreast of current trends that impact our service to them.
• Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner
• Performs challenging tasks efficiently and effectively
• Anticipates problems and takes corrective action prior to completing the task
• Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance
• Demonstrated planning and project management skills
• Proven ability to anticipate and respond proactively in a dynamic environment
• Proven ability to establish and articulate strategic priorities and objectives
• Passionate and proactive about solving problems, adding value and delivering superior results.
• Demonstrated management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction
• Proven ability to organize multiple projects, schedules, demands and to meet shifting priorities.
• Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.

KEY RELATIONSHIPS

• Patients, Staff, Medical Director, Surgeons, Practice Managers, Central Office team members

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by an teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Work is performed in an office environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the teammate is regularly required to talk or hear. The teammate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. Requires working under stressful conditions or working irregular hours.

Comments

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.