Material Handling Operations Branch Manager

WMH

Birmingham, AL

Medical , Paid Time Off , Retirement
Full-Time

Job Description

Description

Join the WMH Revolution as Our New Operations Branch Manager!

Why Work at WMH?

"Dynamic growth, unbeatable benefits, and limitless potential – that's WMH!"

Are you ready for an exciting journey with a thriving company? WMH, a leading material handling company in the Southeast, is seeking a motivated PSM to join our dynamic team.

About Us:

WMH (www.wmhsolutions.com), celebrating over 35 years of excellence, is a powerhouse in the Southeast's material handling landscape. With a spirited team of over 250 across 11 branches in NC, SC, TN, VA, GA, and AL, we're not just a company – we're an epic journey in motion. We’re about total solutions for our customers and unwavering support for our incredible team.

Your Mission, Should You Choose to Accept:

As our Operations Manager/Product Support Manager (PSM), you’re the superhero of branch operations! Your quest? Exceed sales and margin goals, ensure stellar customer service, and master inventory and expense control – all while championing leadership and operational savvy.

Key Responsibilities

Your Playbook:

Lead with vision: Set goals, plan, direct, train, and evaluate to fulfill department needs and empower employee growth.
Be the mentor: Supervise comprehensive training in product know-how, company protocols, and safety, shaping a team equipped for critical roles and WMH safety excellence.
Strategize and conquer: Collaborate across departments to craft and execute plans skyrocketing sales targets and expanding our customer universe.
The customer whisperer: Engage directly and responsively with customers – in person, chat, email, or phone.
Set the bar: Define clear, ambitious goals for your team, fostering a culture of accountability, development, and collaborative spirit.
Efficiency is key: Uphold stellar housekeeping and operational efficiency.
Report like a boss: Deliver insightful weekly/monthly/quarterly progress reports using our cutting-edge WMH business system.

Skills, Knowledge and Expertise

Your Arsenal:

Business savvy
Customer service mastery
Problem-solving and analytical prowess
Decision-making and initiative
Organizational genius

Skills and Qualifications:

High School Diploma or GED (required).
Rich experience in Material Handling/Parts/Service Management or similar fields (highly preferred).
5+ years of strategic planning/team development/operational efficiency experience
Valid driver's license (essential).
Relevant experience in product management, technical expertise in forklifts, and material handling
Clean record, background check, and drug screen.
Commitment to industry standards.
A shining beacon of professionalism and positive attitude.

Where the Magic Happens:

Based in branch, with some travel to our regional stores.

Benefits

Exciting Compensation and Benefits:– Where Your Expertise is Celebrated and Rewarded

Competitive Salary: Tailored to highlight your unique skills and experience.
Comprehensive Benefits Package: Including health and financial security benefits to support you and your loved ones.
Generous PTO & Paid Holidays: Enjoy well-deserved breaks to refresh and recharge.
Retirement Planning: Attractive 401(k) contribution matches ($0.50 for every $1 contributed, up to 14%).
Profit Sharing & Incentive Programs: Share in our success with quarterly bonuses, profit sharing, and various incentive programs rewarding your hard work and achievement.

Professional Growth and Lifestyle:

Exclusive Training Programs: Advance your skills with ongoing in-house technical training tailored to keep you at the forefront of the industry.
Flexible Working Hours: Maintain a healthy work-life balance with flexible scheduling options.
Cell Phone Allowance: Stay connected on the go with a tailored cell phone allowance.

Work Culture and Perks:

Dynamic Work Environment: Thrive in a culture that values diversity, inclusivity, and equal opportunity.
Company-Provided Uniforms: Enjoy complimentary uniforms, professionally laundered weekly.
Sign-on Bonus: Exciting opportunities await with sign-on bonuses for standout candidates!

Join us at WMH and become a pivotal part of a team that’s dedicated to innovation and excellence in the material handling industry. We’re not just offering a job; we’re offering a career where you can make a real impact.

Ready to Leap into Action?

We’re soaring fast, and we need a star like you NOW! Seize this chance to be part of our groundbreaking journey.

Apply today and wake up excited every morning!