Service Dispatcher
- $17 to $20 Hourly
- Medical
- Full-Time
JQ Staffing Services is searching for an experienced customer service representative to work with a team in a very busy HVAC company in Warminster, PA. We are looking for someone reliable and energetic to join our growing company. You will be responsible for receiving emergency and non-emergency calls, remain calm for the caller on line, effectively communicate with the customer and the services techs. You manage the calls and ensure that the proper service techs are in place and communicate with the customers any updates or changes. You will enter all information into the vendor data base and handle any reports that are required.
The Qualifications of a good customer service person in the dispatch department are the ability to remain calm in stressful situations, incredible multi-tasking skills, excellent communication skills, rapidly input the information into a data base. Attention to detail and organization is key for this role.
If you are reliable, have your own transportation and are looking to join a well established and growing HVAC company, we would love to hear from you. This position is available immediately.
JQ Staffing Services
This Employer Participates in E-Verify. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information given by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).
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