Employee Benefits Administrator

Job Title: Benefits Administrator Location: Westlake, TX

Status: Exempt Department: Human Resources Reports to: Compensation Manager

About Goosehead

Goosehead Insurance is one of the largest and fastest growing, publicly traded personal lines insurance agency in the US. We provide a best-in-class way for clients to shop for and buy personal line insurance, knowing they have the right coverage at the best price. Goosehead was founded on the premise that the client should be at the center of our universe, and we believe that building for the best client experience imaginable will lead to sustained growth.

Our mission is to deliver an unrivaled insurance experience through the power of choice, candid advice, and passionate service. We offer access to over 140+ insurance companies, at a single destination, where consumers can come for a range of quotes and insights, rather than searching company by company, site by site. Our innovative technology and network of over 2,000 expert agents across 11 corporate sales offices and 1400+ franchise locations enable us to efficiently shop the market for consumers while providing them expert and region-specific advice, a key differentiator from other independent agencies in the market.

We are proud of our diverse and inclusive culture that results from the principles of meritocracy and servant leadership. All our management, internal committees, and groups value our diversity and promote inclusion and belonging across the organization.

Job Summary

The Human Resources team is seeking a dedicated and detail-oriented Benefit Administrator to oversee and manage employee benefits programs. In this critical role, the Administrator will be responsible for communicating with employees, coordinating with benefit providers, and maintaining precise records. The position involves facilitating benefits enrollment, addressing employee inquiries, and ensuring compliance with applicable laws and regulations. The Benefit Administrator is pivotal in supporting the overall efficiency of benefits-related processes and contributing to the smooth operation of the organization's benefits programs.

Principal Duties and Responsibilities

• Administer and manage employee benefits programs, including health insurance, dental and vision plans, retirement plans, and other ancillary benefits.
• Collaborate with benefit providers to ensure seamless administration of plans.
• Coordinate benefits enrollment processes for new hires and existing employees, ensuring accuracy and completeness of documentation.
• Plan and coordinate the annual open enrollment process and ensure a smooth open enrollment experience for employees.
• Collaborate with HR and benefits providers to update systems, communicate changes, and provide support to employees during the open enrollment period.
• Develop and distribute benefits-related communications, including open enrollment materials.
• Respond to employee inquiries and provide assistance in resolving benefit-related issues promptly and effectively.
• Maintain accurate and up-to-date records of employee benefits, including enrollments, terminations, and changes.
• Generate and analyze reports related to benefits participation, costs, and other relevant metrics.
• Stay informed about industry trends and regulations to ensure the organization's benefits offerings remain competitive.

Experience and Education

• Bachelor’s degree
• 3 – 5 years of experience in benefits administration
• Legally authorized to work the United States

Required Skills and Abilities

• Experience working with various benefit providers and managing vendor relationships.
• Knowledge of relevant employment laws and regulations
• Strong organizational and customer service skills
• Excellent communication and interpersonal skills
• Detail oriented with a focus on accuracy.
• Knowledge in using HRIS systems preferably ADP WFN & Workday

Equal Employment Opportunity:

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.