Library Technician (Daytime Circulation)

Library Technician (Daytime Circulation)
Position Summary
The Library Technician is responsible for providing technical support to enable the delivery of library services. This position serves under the Public Service Team and reports directly to the Daytime Circulation Supervisor. The position directly interacts with the patrons who access the library during the daytime hours. It assists students by providing textbooks and other study materials and facilitating access to study rooms. The position has the knowledge and skills necessary to answer questions, provide basic technical assistance, and connect students to the resources available in the library. Additionally, this position has a role in shelving and maintaining the order of our book collections so that items can be quickly and easily found. This position also plays a role in providing a welcoming, inclusive, and safe environment where students can access technology, study, and conduct research. The hours for this position are Tuesday-Friday 6:30am-3:00pm and Saturday 9:30am-5:30pm. This position is governed by state and federal laws and agency/institution policy.
Job Duties and Responsibilities
Staffs the circulation desk during the daytime hours. Assists patrons by locating and checking materials or equipment in and out of the library, providing information and assistance regarding resources, and answering questions concerning the proper operation and maintenance of equipment and about the library and campus. Assists patrons with online services, study room bookings, computers, scanners, printing, faxing, and other technology services. Research library records and resources to ascertain availability of materials and provides information to library personnel or library patrons. Processes and prepares library materials for cataloging or circulation and maintains circulation operations and library equipment. Prepares materials for internal and external distribution by stamping or labeling and assigning and recording classifications information. Assists in the creation and maintenance of Textbook Reserves, library holds, shelving, stack maintenance, and inventory. Operates point of sale service and handles monetary transactions related to lost or damaged books and materials. Maintains written and computer records and files including acquisition, financial, bibliographic, interlibrary loan, serials control, cataloging, and classification of information. May oversee other assistants by training employees and reviewing work assignments. Assists with opening and closing the building as needed. Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of basic library procedures and practices. Knowledge of computers and their applications. Ability to operate general office equipment. Ability to communicate both orally and in writing. Ability to read and follow instructions. Ability to stand and walk for long periods, to move book carts, and lift up to 20 pounds. Ability to stoop, bend and reach.
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.
-Knowledge of state, federal, and university rules, regulations and procedures.
-Ability to work in a diverse and dynamic environment.
-Ability to work collaboratively and independently with common goals as a part of a team.
-Ability to make sound judgments.
-Effective interpersonal communication, writing, and organizational abilities.
-Civility in all interactions.
-Demonstrate effective follow-up.
Required Education and/or Experience
The formal education equivalent of a high school diploma; plus one year of experience in customer services or library environment. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Education and/or Experience

• College degree.
• Library experience.
• Experience working with college students and faculty.

Background Check Statement

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

About the Arkansas Division of Workforce Services

The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state.

The Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind. Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans.

DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency's success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency's funds and has the authority to pass legislation affecting agency programs and services on a state level. As a result, DWS adheres to both state and federal laws and regulations. The size of the agency's budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders.

ADWS Information Desk: 501-682-2121