Library Technician Jobs (NOW HIRING)

Introduction

\r\nREAD THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO\r\nREAPPLY FOR THIS RECRUITMENT.\r\n\r\nTHIS IS A REOPENING OF A CONTINUOUS EXAMINATION.\r\nThis examination may be reopened as necessary, and the names of additional\r\ncandidates merged onto the existing list according to examination score.\r\n\r\nIf\r\nyou choose to reapply, your new score/disposition will replace your current\r\none. Reapplying is NOT required. If your name is on the 23-4120-01 eligible\r\nlist, it will remain there.\r\n\r\n\r\nCONTACT\r\nTHE EXAMINATION ANALYST, ERIKA BEAMS AT ERIKA.BEAMS@ACGOV.ORGTOHAVE YOUR\r\nPREVIOUS APPLICATION RELEASED BACK TO YOU SO THAT YOU SUBMIT AN APPLICTION FOR\r\nTHIS REOPENING.THE SYSTEM WILL NOT ALLOW YOU TO REAPPLY UNLESS THIS STEP IS\r\nCOMPLETED. * (all requests must be sent via email)\r\n\r\n\r\n\r\nSupplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application.Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.Failure to submit the Application or Supplemental Questionnaire will result in disqualification.\r\n\r\n\r\nApplications and Supplemental Questionnaire will only be accepted online.\r\n\r\n\r\n\r\n\r\nBilingual Candidates are Highly Encouraged to Apply: Qualified bilingual persons who speak English, Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian, or sign language are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual.Qualified candidates may be tested to demonstrate language proficiency.\r\n\r\n\r\n\r\n

DESCRIPTION

\r\nTHE AGENCY\r\nThe Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services.\r\nThe County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Deb Sica, and the Board of Supervisors on library services.\r\nThe County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services.\r\nThe Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services.\r\nTo learn more about Alameda County Library, please visit their website at:https://aclibrary.org/\r\n\r\n\r\nTHE POSITION\r\nUnder general supervision, a Library Technician performs paraprofessional and technical customer service for the County Library in direct support of library services; and performs related work as required.\r\nThe Library Technician is a paraprofessional classification, which performs customer service, information referral, public programming and/or technical duties unique to the Library. \r\nLibrary Technicians are distinguished from the lower classifications of Library Lead Clerk and Library Clerk in that Library Technicians, in addition to performing library circulation, clerical support, and customer service functions, also perform basic reference, program and outreach roles. Library Technicians are distinguished from the higher classification of Librarian I, in that the latter has more independence and professional responsibility for service, programs, and outreach to a specific population. \r\nFor more detailed information about the job classification, visit:Library Technician (#4120)\r\nIDEAL CANDIDATE\r\nThe ideal candidate is willing to work at any location throughout the Alameda County Library. This includes, but is not limited to the Albany, Castro Valley, Dublin, Fremont Neighborhood (Centerville, Irvington, Niles) - Education or Literacy Services & Mobile and Outreach Services, Newark, San Lorenzo, Hayward, and Union City locations. Since the Alameda County Library provides services 7 days a week, the ideal candidate is willing to work a schedule which may include Saturday and Sunday hours and evening hours.\r\nIn addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:\r\n\r\n\r\n\r\n Delivering high-quality, member-focused, front line customer service.\r\n Effective problem solving, troubleshooting, planning and organizing work, independently and collaboratively.\r\n Strong verbal and written communication skills including proficiency in interpersonal communication and the ability to professionally deliver information to customers and colleagues.\r\n Working collectively in a diverse team environment.\r\n Updated on current technology trends as they are applied to library service and advanced internet searching.\r\n Adapting to new processes and learning new skills appropriate to library services.\r\n Performing clerical tasks using appropriate organizational library systems and/or computer-based tools and software.\r\n Knowledge of popular literature in written and digital formats, major authors in various genres (both fiction and nonfiction), integrated library software and library operations (cash handling, public service & policy and procedures).\r\n Strong technical skills, including the ability to navigate eBook and database searching, online public access catalogs and Windows-based software.\r\n\r\n\r\n\r\nCURRENT VACANCIES\r\nThere are immediate vacancies within the Alameda County Library. Incumbents in this position may be required to travel to different service locations throughout Alameda County Library.\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

TO\r\nQUALIFY FOR THE COMPETITIVE ASSESSMENT PROCESS, YOU MUST MEET THE MINIMUM\r\nREQUIREMENTS BY FULFILLING ONE OF THE PATTERNS LISTED BELOW (I-III).\r\nEither I\r\nExperience:\r\nThe equivalent of two years of full-time experience in the class of Library Clerk II or an equivalent or higher-level class in the Alameda County Library.\r\n\r\n\r\nOr II\r\nThe equivalent of one year of full-time experience in the class of Library Lead Clerk in the Alameda County classified service. \r\n\r\n\r\nOr III\r\nEducation:Equivalent to graduation from an accredited four-year college or university (120 semester or 180 quarter units).\r\nSubstitution:Two years of customer service experience may be substituted for 60 semester or 90 quarter units of college.\r\n\r\n\r\n\r\n\r\nNOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.\r\n

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:\r\nKnowledge of:\r\n\r\n Popular literature in written form and other formats. \r\n Authors in various genres; both fiction and non-fiction. \r\n Library operations. \r\n Cash handling. \r\n Record keeping software and specialized search tools, such as Integrated Library Systems (ILS), online library catalogs and Windows software. \r\n\r\nAbility to:\r\n\r\n Problem solve, plan and organize work independently and collaboratively. \r\n Communicate effectively in writing and verbally. \r\n Write and edit graphic materials, presentations and exhibits. \r\n Speak effectively about library materials and services to community groups of all ages. \r\n Learn skills appropriate to library service, including new and existing library procedures. \r\n Perform general clerical tasks using appropriate digital tools and software. \r\n Manipulate and use library catalogs, consumer technology, and library-specific equipment. \r\n Perform public speaking before audiences. \r\n Effectively and tactfully work with vulnerable populations. \r\n Exercise interpersonal sensitivity while working effectively with individuals of diverse backgrounds. \r\n\r\n

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:\r\n\r\n Review of applicants' application and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.\r\n A virtual written examination component which will be graded pass/fail.\r\n A\r\n pre-recorded virtual oral examination which will be weighted as 100% of the\r\n candidates' final examination score. The\r\n oral examination may contain situational exercises.\r\n\r\nCandidates must attain a qualifying rating on each portion of this recruitment.\r\nWE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.\r\nAlameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.\r\nTo learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs.\r\n\r\n\r\n\r\n

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:\r\n\r\n\r\nRECRUITMENT & TENTATIVE SELECTION PLAN\r\n\r\n\r\n \r\n \r\n Deadline for Filing:\r\n 5:00:00 p.m., Monday, June 30, 2026\r\n \r\n \r\n Review of Minimum Qualifications & Questionnaires:\r\n July 1, 2026\r\n \r\n \r\n Notification\r\n to applicants:\r\n July 6, 2026\r\n \r\n \r\n Virtual Written Examination:\r\n July 21-31, 2026\r\n \r\n \r\n Notification of Written Exam Results:\r\n Week August 3, 2026\r\n \r\n \r\n Virtual Civil Service Pre-Recorded Oral Exam:\r\n August 7-17, 2026\r\n \r\n \r\n Oral Exam Ratings Period:\t\t\t\t\t\r\n August 18-31, 2026\r\n \r\n \r\n Notification of Oral Exam Results:\r\n 1-2 weeks after oral exam ratings\r\n \r\n \r\n Department Selection Interviews:\r\n TBD\r\n \r\n \r\n\r\n\r\n\r\n\r\n\r\nWE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN\r\n\r\n\r\n\r\nAlameda County and the Human Resource Services\r\nDepartment will make reasonable efforts in the examination and/or selection\r\nprocess to accommodate qualified individuals with disabilities and/or medical\r\nconditions in accordance/compliance with the California Fair Employment and\r\nHousing Act (FEHA), the federal Americans with Disabilities Act (ADA), and\r\nAlameda County's Reasonable Accommodation Policy and applicable statutes. To\r\nrequest an accommodation due to a disability/medical condition during this or other\r\nphases of the examination/selection process, please contact the assigned Human\r\nResources Representative listed on the job announcement no later than the\r\nrecruitment filing deadline. If this is a continuous open recruitment without a\r\nfiling deadline, please contact the assigned Human Resources Representative\r\nlisted on the job announcement within ten (10) business days of submitting your\r\napplication. Unless your disability is readily apparent (for example, you use a\r\nwheelchair and need wheelchair-accessible spaces), Alameda County requires\r\napplicants to provide supporting documentation to substantiate a request for\r\nreasonable accommodation. In order to qualify for a reasonable accommodation,\r\napplicants must have a disability/medical condition pursuant to the ADA, FEHA\r\nand applicable statutes.\r\n\r\nFor more information regarding our Reasonable\r\nAccommodation procedures, please visit our website, Reasonable Accommodation | HRS.\r\n\r\n\r\n\r\n

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being. These benefits include but are not limited to*:\r\nFor your Health & Well-Being\r\n\r\n Medical - HMO & PPO Plans\r\n Dental - HMO & PPO Plans\r\n Vision or Vision Reimbursement\r\n Share the Savings\r\n Basic Life Insurance\r\n Supplemental Life Insurance (with optional dependent coverage for eligible employees)\r\n County Allowance Credit\r\n Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance\r\n Short-Term Disability Insurance\r\n Long-Term Disability Insurance\r\n Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services\r\n Employee Assistance Program\r\n\r\nFor your Financial Future\r\n\r\n Retirement Plan - (Defined Benefit Pension Plan)\r\n Deferred Compensation Plan (457 Plan or Roth Plan)\r\n\r\nFor your Work/Life Balance\r\n\r\n 12 paid holidays\r\n Floating Holidays\r\n Vacation and sick leave accrual\r\n Vacation purchase program\r\n Catastrophic Sick Leave\r\n Group Auto/Home Insurance\r\n Pet Insurance\r\n Commuter Benefits Program\r\n Guaranteed Ride Home\r\n Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)\r\n Employee Discount Program (e.g. theme parks, cell phone, etc.)\r\n Childcare Resources\r\n 1st United Services Credit Union\r\n\r\n*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.\r\n\r\n

Conclusion

All notices related to County recruitments for which you...