Technical Sales Support Specialist
- Full-Time
The Company
VLogic Systems, based in Concord, Massachusetts, is a rapidly growing company that develops and implements cloud-based Integrated Workspace Management Systems (IWMS) software for a variety of vertical markets including healthcare and corporate. VLogic’s IWMS software is used for managing the operation of complex facilities and their assets. This includes managing space utilization and enabling sharing of offices and desks by today’s hybrid workforce.
Job Description – IT Systems Specialist
We need an Technical Sales Support Specialist to:
· Conduct product demonstrations.
· Provide analysis of customers’ system configurations and requirements.
· Plan for and manage customer onboarding and implementation of IWMS software.
· Coordinate onboarding efforts with other technical staff.
· Train customers on system usage.
· Provide account-level customer support and problem resolution; and
Qualifications
An associate degree in Information Technology or Computer Science or equivalent education. Experience in working with complex software for at least 3 years.
Excellent oral and written communication is required. Interpersonal skills and the ability to work with others in a team is essential.
VLogic Systems, based in Concord, Massachusetts, is a rapidly growing company that develops and implements cloud-based Integrated Workspace Management Systems (IWMS) systems for a variety of vertical markets including healthcare and corporate. VLogic’s IWMS software is used for managing the operation of complex facilities and their assets. This includes managing space utilization and sharing of offices and desks by today’s hybrid workforce.
Address
Vlogic Systems Inc
150 Baker Ave Extn
Concord, MAIndustry
Business
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