Director of Human Resources

Company Overview:

Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County’s largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.

Reports to:

The Fertility Partner's Vice President, Human Resources with a dotted line reporting relationship to the Managing Director.

Job Summary:

In this newly created role reporting to The Fertility Partner’s (TFP) Vice President, Human Resources, the successful candidate will play a pivotal role in ensuring alignment and execution under the Illume Fertility umbrella (Norwalk, Stamford, Trumbull, Danbury and Harrison), and ensure our clinic’s commitment to a strong people culture, while ensuring alignment with overall TFP HR key strategic initiatives and deliverables. This is an exciting opportunity for a well-rounded, seasoned HR leader who will thrive on providing hands-on support to a team of leaders who are passionate about making a difference. This position is responsible for and partners with the TFP HR team in employee relations, leadership development, payroll oversight, talent acquisition, compensation, performance management, and training. You are passionate about coaching leaders in alignment with the organization’s culture and strategy.

Duties & Responsibilities

Clinic:

• Organizational Development: Partners with Clinic leadership and TFP to build a strong people culture, implement strategic solutions and support business growth and transformation.
• HR Strategy and Planning: Develop and implement HR strategies that align with the company's vision, mission, and objectives. Collaborate with the executive team to drive initiatives that enhance organizational performance and employee engagement.
• Compliance and Policies: Support TFP VP HR through regular risk, governance, and compliance assessments, ensure all legal and regulatory obligations are met. Ensures compliance with federal, provincial, and municipal employment laws and regulations, and recommends best practices; review of existing policies and practices and supports implementation of new policies and practices to ensure compliance.
• HR Governance: Reviews, tracks, and documents compliance with mandatory and non- mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications. Handles employment-related inquiries from applicants, employees, and leaders, and escalates complex and/or sensitive matters as appropriate.
• Talent Acquisition & Recruitment: Supports the recruitment, interviewing, and onboarding of qualified job applicants for open positions; collaborates with leaders to understand skills and competencies required for openings.
• Employee Relations: Supports day to day operational needs required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Employee Development & Training: Coach, mentors and empowers leadership to resolve employee relations concerns, including recommending training programs, performance improvement plans, disciplinary action, and terminations to ensure consistency and fairness in application in alignment with the legislative requirements.
• Performance Management: Lead the performance management process, working with managers to set objectives, conduct evaluations, and identify development opportunities. Promote a culture of continuous feedback and recognition.
• Compensation and Benefits: Support TFP VP HR in the administration and oversight of a competitive compensation and benefits program to attract and retain top talent while ensuring compliance with relevant regulations.
• People Leader: Previous experience as a supportive coach and people leader to one HR Generalist.
• Change Management: Supports change across the Clinic, devises in partnership with TFP HR and the clinic leaders and executes on approved change management and communication strategies to ensure the change is as seamless as possible. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• HR Analytics & Reporting: Collects, compiles, and analyzes HR data metrics from the Human Resources Information System (“HRIS”), management and employee surveys, employment records, government labor statistics, market data, and other sources, makes meaningful conclusions which translates into and recommends actionable plans.
• Employee Engagement: Provide input and execute employee TFP engagement programs to enhance job satisfaction, productivity, and employee retention.
• Some travel may be required.
• Performs other duties as assigned.

TFP Head Office

• Establish a collaborative working relationship with the assigned five clinics in Connecticut and New York and the TFP team to ensure synergies and alignment ensuring a partnership approach.
• Integrate and share HR best practices while also seeking innovative HR solutions to ensure the highest return on investment in alignment with TFP’s culture and values.
• Drives data collection and analysis from the region and is responsible to report out as required on findings and performance.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, influence and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strategic thinker with strong critical thinking skills.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• This role requires a roll up their sleeves approach and work ethic.
• A minimum of 5 years of proven experience as a people leader.
• Thorough knowledge of employment-related laws and regulations in the US including labor laws.
• Previous payroll experience is an asset.
• Knowledge of and experience with varied human resource information systems.
• Ability to navigate the complexities of multiple key stakeholders.
• Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including senior leadership.
• Demonstrated ability to build, incent and sustain a diverse, equitable, and inclusive, high performing culture.
• Support multiple, complex, and often conflicting and quickly changing priorities.

Education and Experience:

• Bachelor’s degree in human resources, Business Administration, or related field required.
• A Human Resources designation is preferred.
• ·7+ years of progressive experience in human resource management required, with strategic, talent management, and/or business development experience.
• Proven experience as a senior HR leader, ideally within a healthcare environment is preferred, but is not required.

Benefits:

• 401(k).
• 401(k) matching.
• Dental insurance.
• Employee assistance program.
• Employee discount.
• Flexible spending account.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Referral program.
• Tuition reimbursement.
• Vision insurance.